Field Coach / Retail Trainer

Job title: Field Coach / Retail Trainer

Company: MM HK Retail Limited


Job description: Recruit Ref: L0598381611
Posting Date: 2025-05-14MM HK Retail LimitedField Coach / Retail TrainerMax Mara Fashion Group is on the lookout for a skilled and seasoned Field Coach/Trainer to join our dynamic team. In this pivotal role, you will be responsible for delivering impactful in-store training and coaching, aimed at elevating the performance and competencies of our retail staff. You will assess training needs, develop training plans, and implement effective training programs that align with our business goals. The ideal candidate will have a deep understanding of the retail sector, exceptional coaching and analytical skills, and a proven ability to drive results through targeted training initiatives.Key Responsibilities:Provide hands-on coaching and on-the-job training to enhance individual performance and skills.Deliver constructive feedback and evaluations to staff, pinpointing areas for improvement while offering guidance for professional growth.Monitor and follow up on store performance to enhance key performance indicators (KPIs) and service standards.Create and implement customized training plans tailored to individual staff members, focusing on critical areas such as product knowledge, customer service excellence, and leadership development.Ensure that training initiatives align with overall objectives and can be effectively applied within each store setting.Evaluate the effectiveness of training programs and make necessary adjustments to maximize impact.Requirements:Diploma or higher in any field.A minimum of 6 years of retail experienceStrong analytical and coaching capabilities, with a talent for identifying training needs and providing impactful guidance.Ability to thrive under pressure and meet deadlines in a fast-paced retail environment.Self-motivated and detail-oriented, with excellent organizational and time management skills.Native in Cantonese, coupled with strong communication abilities.Availability to work shifts and weekends as necessary.Join us at Max Mara Fashion Group and play a crucial role in shaping the future of our retail team through effective coaching and training initiatives. If you are a travel companion, willing to explore new skills and abilities that can adapt to different situations and find new paths not yet covered, join us by clicking “Quick apply” above(Personal data collected will be used for recruitment purpose only.)

Expected salary:

Location: Quarry Bay, Hong Kong

Job date: Sat, 17 May 2025 03:56:26 GMT

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