E-commerce Specialist

Job title: E-commerce Specialist

Company: More Staffing


Job description: Job Description:JOB DETAILSJob Title: E-commerce SpecialistLocation: RemoteWork Shift: 9:00 AM – 5:00 PM ESTWorking Hours: 40 hours per week (Full-time)Rate: $8-$9/hrJob Description:We are looking for a dynamic and analytical E-commerce Specialist to manage and optimize our e-commerce platforms. This role requires an individual with a strong background in order and inventory management, data analysis, and cross-functional collaboration to drive operational efficiency and enhance the online shopping experience. The ideal candidate will have a proven track record in e-commerce operations, performance optimization, and customer experience improvement.Key Responsibilities:Order and Inventory Management

• Monitor and manage end-to-end order fulfillment processes to ensure timely and accurate delivery.
• Optimize inventory levels to balance product availability with minimizing excess stock.
• Collaborate with logistics and warehouse teams to ensure smooth operations.

Data Analysis and Reporting

• Analyze e-commerce data to identify trends, patterns, and opportunities for improvement.
• Generate regular reports on key performance indicators (KPIs) to evaluate the performance of e-commerce operations.
• Provide actionable insights and recommendations to stakeholders to drive decision-making and process enhancements.

Performance Optimization

• Continuously assess and improve the efficiency of e-commerce platforms and processes.
• Identify opportunities for cost reduction, process automation, and system upgrades.
• Establish and track KPIs, setting benchmarks for order fulfillment and customer satisfaction.

Customer Experience

• Monitor customer feedback and analyze data to enhance the online shopping experience.
• Work closely with customer service teams to address issues and implement solutions promptly.
• Ensure high-quality and accurate product listings, pricing, and promotional activities.

Cross-Functional Collaboration

• Partner with internal teams including logistics, marketing, finance, and IT to ensure seamless operations.
• Collaborate with vendors and third-party marketplaces to optimize supply chain and platform performance.
• Negotiate with service providers to secure cost-effective and efficient solutions.

Compliance and Risk Management

• Ensure compliance with regulations and standards related to e-commerce operations.
• Implement measures to mitigate risks, including fraud prevention and data security.

Marketplace Management

• Manage relationships with third-party e-commerce platforms and marketplaces.
• Optimize listings and campaigns to maximize visibility and sales.
• Stay updated on industry trends and emerging technologies to maintain a competitive edge.

#LI-CP1Requirements:Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience in e-commerce operations
• Expertise in order management, inventory optimization, and data analysis.
• Strong understanding of e-commerce platforms (Shopify, Amazon, etc.) and tools.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong collaboration and communication skills, with experience working cross-functionally.
• Proficiency in tools like Google Analytics, CRM systems, and inventory management software.

Expected salary: $8 – 9 per hour

Location: Philippines

Job date: Sun, 22 Jun 2025 04:49:06 GMT

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