Director of Product Management

Job title: Director of Product Management

Company: BBY India


Job description: About BBY IndiaAt BBY India, we make technology more meaningful in the lives of millions of people, to enable Best Buy’s purpose of enriching lives through technology. Our unique culture unleashes the power of our people and provides fast-moving, collaborative and inclusive experiences that empower employees of all backgrounds to make a difference, learn and grow every day. As part of our team, you’ll have an opportunity to do exciting work and make a real impact while being part of a culture that is built around inclusivity and belonging.About ANSRANSR is the market leader in enabling organizations to build, manage and scale global teams through Global Capability Centers (GCCs). GCCs are global hubs for innovation and technology work. ANSR has successfully launched over 100 GCCs, including Target, Lowes, Wells Fargo, Silicon Valley Bank, Delta Air Lines, 7-Eleven, AB InBev, PepsiCo, and others.All employees at BBY India will work for BBY Services India LLP, which is owned and operated by ANSR. Employees will help drive innovation for Best Buy.Job DescriptionKey ResponsibilitiesProduct Strategy and Roadmap

• Develop and execute a strategic product roadmap that aligns with business objectives and enhances personalized discovery and customer journeys.
• Lead the development of innovative solutions that inspire customers to discover new products and personalized recommendations.
• Utilize data-driven insights and AI/ML technologies to enhance product discovery algorithms and recommendation engines.
• Enhance personalized customer journeys across all digital platforms and physical touchpoints, ensuring seamless integration and consistency.
• Optimize customer segmentation strategies and personalization techniques to maximize engagement and satisfaction.
• Drive product innovation through continuous research, analysis of market trends, and customer insights.

Cross-functional Leadership

• Collaborate closely with Engineering, Experience Design, Ecommerce, Marketing and various business teams to define product requirements, prioritize features, and ensure timely delivery.
• Champion a customer-centric approach in product development, advocating for the best possible user experience.

Performance Monitoring and Optimization

• Define key metrics and analytics to measure product performance and effectiveness of personalized journeys.
• Continuously monitor user feedback and market dynamics to iterate and improve product features and capabilities.

Team Development and Management

• Build and lead a high-performing global product management team, fostering a culture of innovation, collaboration, and accountability.
• Provide mentorship and professional development opportunities to team members, empowering them to excel and grow in their roles.

Stakeholder Management

• Communicate product strategy, initiatives, and progress to senior leadership and stakeholders, fostering transparency and alignment

Requirements

• 15+ years of Product Management experience, OR experience working with development, User experience, Strategy, or related. Including:

• 6+ years which need to be experience leading teams, including managing managers
• 5+ years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related
• 5+ years of experience with large retailers leading commerce capabilities and experiences
• Demonstrated experience in leading teams to deliver innovative products that enhance personalized customer experiences and drive business results.
• Excellent communication skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders
• Strong analytical skills with the ability to leverage data and insights to make informed decisions and optimize product performance.
• Good understanding of Machine Learning and real-life applications and implementations (preferred)

About Best BuyBBY India is a service provider to Best Buy and as part of the team that will work on Best Buy projects and initiatives, youll help us fulfill Best Buys purpose to enrich lives through technology. You will bring that to life every day by humanizing and personalizing tech solutions for every stage of life in Best Buy stores, online and in Best Buy customers homes.Best Buy is THE place where techies can make technology more meaningful in the lives of millions of people, to enable our purpose of enriching lives through technology. Our unique culture unleashes the power of our people and provides fast-moving, collaborative, and inclusive experiences that empower employees of all backgrounds to make a difference, learn and grow every day.Best Buys culture is built on deeply supporting and valuing our amazing employees and other team members who make it all possible. Best Buy is committed to being a great place to work, where you can unlock unique career possibilities. Above all, Best Buy aims to provide a place where people can bring their full, authentic selves to work now and into the future. Tomorrow works here.

Expected salary:

Location: Bangalore, Karnataka

Job date: Thu, 06 Mar 2025 08:11:54 GMT

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