Direct Payments Officer

Job title: Direct Payments Officer

Company: Camden Council


Job description: Salary: £37,716
Grade: Level 3 Zone 1
Location: 5 Pancras Square N1C 4AG
Contract Type: Permanent
Hours: Full Time (36 hours)
Closing Date: Tuesday 20 May 2025; 23:59** AGENCY STAFF, PLEASE CLICK HERE TO APPLY – Please do not click on the Apply Now tab at the bottom of this page as your application will not be considered. **About CamdenCamden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.What You’ll Be DoingDirect Payments give social care customers choice and control over the care and support they receive. The Direct Payment Officer is responsible for setting up, paying and monitoring how Direct Payments are used in Adult Social Care so that both customers and public funds are safeguarded. You will also liaise with customers, care management and other stakeholders to resolve issues and provide information and advice.This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.All About YouYou will have knowledge of Direct Payments legislation, guidance and best practice whilst having the ability to analyse and interpret information such as bank statements and financial spread sheets and use judgement to make recommendations for improvements.Good interpersonal skills including the confidence to be a credible advisor to managers and stakeholders are essential, as is having experience of and commitment to working in a customer focused environment ensuring high quality standards are implemented and reviewed as necessary.You will have experience of working with financial systems and maintaining procedures.As well as having the knowledge of client-based information systems, preferably Frameworki/Mosaic.To find out more about what it is like to work at Camden, meet some of our People by visiting ‘www.camdenjobs.co.uk/our-stories’.How To ApplyTo apply for this job please follow the “Apply” link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10906307/file/document?inlineWhat We OfferAt Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.Visit ‘www.camdenjobs.co.uk/staff-benefits’ for more details.Inclusion and DiversityWe want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversityAsking for AdjustmentsCamden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG,Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Expected salary: £37716 per year

Location: London

Job date: Thu, 08 May 2025 07:59:41 GMT

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