Digital Product Manager

Job title: Digital Product Manager

Company: Origin Energy


Job description:

• Join one of Australia’s leading energy retailers
• Be instrumental in transforming our Digital Sales and Service experience
• Melbourne based

Delivering good energy starts from withinIt’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers – and for our people.About the role:This pivotal role requires a visionary & commercially astute product manager with a robust track record in digital & product innovation, and digital transformation. Be responsible for working with the LPG marketing, sales and service teams, as well as the Digital product and experience team to shape and execute our digital service roadmap including the Origin App, delivering exceptional customer experiences, driving significant cost reduction, and ensuring that our digital initiatives align with our business objectives and deliver measurable value.Why this role matters?

• Contribute to the Digital App and digital ecosystem vision and strategy that re-ignites the Digital LPG team, and aligns with the company’s vision and goals.
• In consultation, define and oversee the delivery of the roadmap to transform Origin’s digital sales and service experiences to be the leading digital energy experience – not just digitising transactions, but building a digital product that is genuinely helpful and delightful.
• oversee and govern delivery of your Digital portfolio roadmap to ensure projects are delivered on-time and to-budget requirements, for the achievement of targeted product KPIs
• Build strong relationships with key stakeholders across the organization to ensure initiatives align with broader business strategy and priorities
• collaborate with the Operations, Performance & Credit and Collections teams to Identify and implement digital solutions that reduce our cost to acquire and cost to service

What will you bring?

• Strong Digital Product Management experience (3 years +), with demonstrated ability to transform digital experiences and outcomes
• Financial Acumen: Strong understanding of cost, ROI, ability to connect digital experiences with business outcomes
• Leadership: Proven ability to provide direction, context and prioritisation to cross functional squads
• Strategic Vision: Ability to see the big picture and develop long-term plans to achieve digital & product excellence
• Innovative Thinking: Ability to generate and apply new ideas to solve complex problems and drive business growth
• Customer Focus: Commitment to enhancing customer experiences and meeting customer needs through digital solutions

So, why join us?

• Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers!
• Hybrid working environment, opportunity to connect with your team in our CBD office a minimum of 40%
• Competitive salary + annual performance bonus + performance based reviews
• Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
• Free and confidential counselling for employees and family members.
• A great high energy team, that encourages interesting, rewarding, and engaging work!

Origin – Where good change happensAt Origin, we’re powered by people who believe in creating change.We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.Here’s a little about us: https://www.originenergy.com.au/about/careers/Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.Please note unsolicited CVs from agencies will not be accepted.Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Expected salary:

Location: Melbourne, VIC

Job date: Sat, 18 Jan 2025 05:18:54 GMT

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