Deputy General Manager, Transport Sales & Engagement (Strategic Accounts)

Job title: Deputy General Manager, Transport Sales & Engagement (Strategic Accounts)

Company: Octopus Holdings Limited


Job description: Recruit Ref: L05969864
Posting Date: 2025-03-31Octopus Holdings LimitedBorn from Hong Kong’s demand for fast, convenient, and reliable payment solutions, Octopus introduced the world’s first contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech company has pioneered innovative payment solutions for urban living across four continents. Our Vision To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission Making everyday life easier. Our Values Customer Centricity, Simplicity & Trustworthiness. Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e-commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of Hong Kong’s population, processing around 15 million transactions at more than HK$300 million on average daily. At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here!Deputy General Manager, Transport Sales & Engagement (Strategic Accounts)Responsibilities:

• Build strong relationships with cross-government bureaus, departments, and transportation operators/partners at various levels. Design and develop solutions and manage mega project deliveries to meet Octopus’s business aspirations.
• Innovate and plan Octopus products, features, and services based on market analysis and key account needs. Define the roadmap for strategic accounts.
• Develop and implement new Octopus use cases, review market feedback, and optimise the Octopus experience and services.
• Provide professional consultancy to the government on how Octopus can support their policies, with a strong ability to communicate, drive, and deliver positive impacts on government initiatives.
• Engage major transportation operators with other platforms through business collaborations and new partnerships to maintain close cooperation and develop new business opportunities.
• Study and research market and data trends to identify competitors’ products and offerings in transportation. Propose new engagements, products, services, and solutions that are attractive and well-received to counteract competition, enhance Octopus’s position with key accounts, and increase customer engagement to maintain Octopus’s market share in transportation.
• Set ROI, goals, and quality objectives for each product, service, and solution developed to drive commercial value for key accounts and Octopus.
• Handle ad-hoc projects as assigned.

Requirements:

• Bachelor’s degree in Business Administration,Marketing, Engineering, or a related field is required; Master’s degree is a plus.
• Around 15+ years of experience in sales, business development, or account management within the transportation or related industries (e.g., transit, payments, technology).
• Proven track record of successfully managing and growing strategic accounts, preferably within the public transportation sector (metro, bus operators, etc.) and public sector.
• Experience in product innovation, roadmap definition, and new product/service launches.
• Experience in developing and implementing go-to-market strategies.
• Track record in implementing successful go-to-market product or services fulfilling public transport and/or public sector aspirations.
• Track record in public sector (Mainland and Local), media and corporate communication related correspondence.
• Ability to analyze market trends, identify opportunities, and develop strategic plans to drive revenue growth and market share.
• Proven ability to understand customer needs, translate them into product requirements, and drive product innovation.
• Strong analytical skills with the ability to conduct market research, analyze competitor activities, and develop competitive strategies.
• Solid understanding of financial principles, including ROI analysis, goal setting, and performance measurement.
• Strong analytical and presentation skills with ability to combine business, strategy, finance and legal concepts to lead complex, multi-faceted deals.
• Excellent team player & communicator who can work seamlessly with customers, partners and cross functional teams within the company.
• Good business acumen, enthusiastic, self-motivated, persistent and well organized with attention to details.

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking ” “Visit our web site:The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities.

Expected salary:

Location: Hong Kong

Job date: Tue, 01 Apr 2025 01:25:29 GMT

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