Data Analyst/Scientist (Statistical Analysis, Modeling, Digital Channels)

Job title: Data Analyst/Scientist (Statistical Analysis, Modeling, Digital Channels)

Company: U.S. Bank


Job description: At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.Job DescriptionAbout the teamU.S. Bank’s Business, Insights, and Performance organization has an opportunity for a Data Analyst/Scientist for digital channel optimization. This position will conduct statistical analysis and develop and sustain predictive models in support of improved customer experience, operations transformation and reduced operating expenses related to the digital channel.ResponsibilitiesResponsible for analytics projects that gather and integrate large volumes of data from multiple sources.Identifies, analyzes and interprets trends or patterns in complex data to provide answers to business questions as well as provide recommendations for action. Interprets data and analyzes results using various advanced statistical techniques and tools.Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations and make data driven decisions.Specializes in developing and programming methods, processes, and systems to consolidate and analyze unstructured, diverse big data sources to perform analysis and generate insights and solutions for client services and product enhancement.Creates and maintains statistical models as well as implements and validates predictive models leveraging big data sources.Collaborates with various partners to prioritize requests/needs and provide a holistic view of the analysis.Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.Basic Qualifications– Bachelor’s degree in a quantitative field such as statistics, computer science, engineering or applied mathematics, or equivalent work experience.
– Four to six years of relevant experience.Preferred/Required Skills/Experience:Formal data science experience and education in a data science-related field.Customer contact center or related business line experience needed.Business process outsourcing background will be a huge plusExperience in Python, SAS or SQL for data extraction, data mining, and predictive analytics.Experience with Amazon connect or cloud watch preferred.Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets.Experience in analytics, advanced analytics/statistics, predictive modeling, machine learning, data visualization.Understanding of machine learning techniques and algorithms.Demonstrated project management skills.Effective interpersonal, verbal and written communication skills.If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our .Benefits:Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawEEO is the LawU.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO poster.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,095.00 – $130,700.00 – $143,770.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Expected salary: $111095 – 143770 per year

Location: Chicago, IL

Job date: Fri, 10 Jan 2025 00:11:33 GMT

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