Job title: Customer Services Trainer
Company: Auckland Council
Job description:
He angitūtanga: The OpportunityThe Digital & Customer Services Department is seeking a Customer Services Trainer to join our Learning and Development team.This is a vital role within the Council, focused on developing and delivering training for the Customer Services Department. You will play an essential part in ensuring the capability of both new and existing staff is continuously enhanced.In this role, you will work collaboratively to build strong relationships with your team, a diverse range of training participants, and other Council departments when needed. You’ll be applying adult learning techniques to cater to different learning styles, ensuring training is effective and sets a strong foundation for our Customer Service staff to deliver outstanding, cost-effective service to Auckland Council customers.He kōrero mōu: About YouTo be successful in this role, you will have at least one year of experience in a customer service or call centre environment.The ideal candidate will have:
Ngā āhuatanga kei a mātou: What We OfferAuckland Council is the largest local government organisation in Oceania, serving over 1.7 million people and helping to make Tāmaki Makaurau a world-class city.In this role, you can expect variety in your work, along with continuous learning and career development opportunities. We offer a range of and proudly support flexible working arrangements where possible.Help us make a meaningful difference to Tāmaki Makaurau. #workingforaucklandMe Tono Ināianei! Apply Now!Applications close: Wednesday 16th April, at 11.59PMFind a copy of the position descriptionAuckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
Expected salary:
Location: Auckland
Job date: Sat, 05 Apr 2025 05:15:40 GMT
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