Customer Service Representative with Italian

Job title: Customer Service Representative with Italian

Company: Grafton


Job description: Popis pozice We are seeking for multilingual candidates who speak fluent English and Italian, with customer service background and willingness to learn.Your new Customer Service Representative role will include:

  • Taking care of an assigned portfolio of customers
  • Assisting customers with how-to’s
  • Handling customer service inquiries and issues via telephone or email
  • Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
  • Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
  • Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
  • Supporting the customer during the entire order to cash process
  • Maintaining and managing relationships with them
  • Solving possible issues and giving advice if needed

Contract: 1 year with a possibility of prolongation
Start: immediately
Location: Prague 3Požadavky

  • Fluent ENGLISH and ITALIAN in both written and oral form, min. B2+
  • Being professional and having a positive attitude is desired
  • Good communication skills are essential!
  • Previous customer service work experience or administration
  • Ability to work under pressure
  • Being an independent and responsible person
  • Ability to work effectively either alone or as part of a team
  • Excellent and effective organizational and time management skills

Benefity

  • 5 weeks of vacation
  • Annual bonus
  • Meal allowance
  • Training and courses
  • Other benefits

Expected salary:

Location: Praha

Job date: Sat, 28 Jun 2025 22:46:52 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck

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