Customer Service Representative

Job title: Customer Service Representative

Company: Wear The Shield


Job description: Customer Service Representative (Voice-Blended) – Join Our Team!About the Role
We are looking for Customer Service Representatives who are passionate about providing exceptional customer support through voice and non-voice channels. If you excel at problem-solving, enjoy engaging with customers, and thrive in a fast-paced environment, this opportunity is for you.Key Responsibilities

• Assist customers via phone, live chat, and email, ensuring timely and effective solutions.
• Address inquiries, troubleshoot issues, and provide clear and professional support.
• Maintain accurate records of customer interactions for seamless service.
• Collaborate with internal teams to escalate and resolve complex concerns.

What We’re Looking For

• Strong English communication skills (written and spoken).
• At least one year of customer service experience, preferably in a voice or blended role.
• Excellent problem-solving skills and a customer-focused mindset.
• Ability to multitask and adapt to a dynamic work environment.

What We Offer

• Competitive pay: $3-4 USD per hour (Bilingual French CSRs earn $6 per hour).
• Annual salary increases and performance-based bonuses.
• Health benefits, including dental coverage.
• Work-from-home flexibility with a supportive team.
• Paid time off and year-end bonuses to reward your hard work.
• Ongoing training and career development opportunities.

Apply Now!
Take the next step in your customer service career. Submit your application here: and use Application Code: FR-JAZZHR.Note: Only applications submitted via the provided link will be considered.Join us and be part of a team that values exceptional service and customer satisfaction. We look forward to your application!Powered by JazzHR

Expected salary:

Location: Wien

Job date: Wed, 19 Mar 2025 00:02:16 GMT

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