Customer Service / Clerk

Job title: Customer Service / Clerk

Company: Magic Clean Environmental Services Limited


Job description: Founded in 2003, Magic Clean aims to provide high-quality cleaning and environmental protection services to customers. Our services scopes include commercial cleaning services, air purification, environmental disinfection, and other services. In addition to serving the business community, we also devote ourselves to contributing to society and environmental protection to create a sustainability society.Magic Clean got many important and major awards in the past ten years.

• Awarded “15 Years Plus Caring Company Award” from Hong Kong Council of Social Service (2006 to 2024);
• Awarded “Manpower Developer Award Scheme” from the Employees Retraining Board;
• Awarded “BOC Hong Kong Corporate Environmental Leadership Award 2019”;
• Awarded “Excellent SME Award” from The Hong Kong Institute of Human Resource Management;
• Awarded “HKMA Quality Award – Special Award for SMEs” from The Hong Kong Management Association.

Check out more about us at http://www.magicclean.hk/Responsibilities:

• Handle daily CS operation, such as quotations, orders arrangements, invoicing and after-sales services;
• Follow-up customers’ enquiries and handle complaints to maintain customers satisfaction;
• Assist in sales leads follow-up to close the deal and meet the target;
• Participate in marketing and promotional events;
• Complete related paper works and reports timely;
• Various ad-hoc duties as needed.

Requirements:

• At least 1 years relevant experience in sales/customer services, less experience will be considered as Assistant;
• Excellent telephone manner with good command of both spoken and written English and Mandarin;
• Speedy and accurate English & Chinese typing are essential;
• Attention to details and able to work independently;
• Fresh graduates will also be considered;
• Immediate available is highly preferred.

Benefits

• Birthday leave / Graduation leave / Family leave
• 10 days annual leaves
• Conditional extra paid time-off

Workdays

• Monday to Friday (9:00 am – 6:00 pm)
• One Saturday per month (9:00 am – 1:00 pm)

Interested parties please click “Apply Now” button and email your full resume with availability, present and expected salary to us. Candidate provided with all requested information will be prioritized.We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purpose. The applicant who is not invited for an interview within 6 weeks may consider their application not successful. All personal data of unsuccessful applicants will be destroyed within 6 months.

Expected salary:

Location: Ngau Tau Kok, Hong Kong

Job date: Mon, 11 Aug 2025 04:22:47 GMT

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