Job title: Customer Relationship Officer – Buffer
Company: ADIB
Job description: Job Description:Role: Customer Relationship Officer
Location: DubaiRole Purpose:Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.RESPONSIBILITIES:
Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.
Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms.
Sell and cross sell ADIB’s products and promote ADIB’s image
Management of subordinates, plan their training and appraisal.
Specialist Skills / Technical Knowledge Required for this role: * Broad knowledge of ADIB’s Retail Banking financial products & services
Expected salary:
Location: United Arab Emirates
Job date: Wed, 30 Apr 2025 00:06:25 GMT
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