Customer Relationship Management Executive

Job title: Customer Relationship Management Executive

Company: WIT Ventures Sdn Bhd


Job description: WIT Ventures Hiring! Full Time Customer Relationship Management Executive in Kuala Lumpur, Earn up to MYR 3,000 – Ricebowle.target.src = ‘https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'” class=”object-contain aspect-companyBanner w-full” data-v-7d439d05>Customer Relationship Management ExecutiveReportFollowMYR2,800 – MYR3,000 Per MonthKL City,Fewer than 10 applicants. Your chances are good!Posted 3 hours ago • Closing 28 Sep 2025Fewer than 10 applicants. Your chances are good!SaveApplyRequirements

• Candidate must possess at least a Professional Certificate, Advanced / Higher / Graduate Diploma or Degree.
• Fluent in English, Bahasa Malaysia, and optionally Mandarin.
• Positive attitude, passionate about collaborative teamwork, excels at interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
• Good problem-solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing a fresh perspective and offering intuitive solutions and ideas.

ResponsibilitiesTasks would include –

• Be the primary point of contact for customers concerning overall account management.
• Provide guidance and advice to customers.
• Investigate and solve customer problems and handle customer inquiries.
• Maintain accurate records of discussions or correspondence with Customers.
• Create and present reports and business reviews to clients, including but not limited to status reports, revenue sharing, renovations, risk assessments, etc.
• Facilitate discussions, internal and external, on process efficiencies and drive the program until successful closure.
• Be proficient in the business process and technology, enabling the processes so that interactions and deliverables with technical teams can be managed effectively.
• General technical understanding and ability to recognize the need and associate with products and services offered by the company.
• Ensures the contractual requirements are disseminated, understood, and applied to protect the informational assets of both the company and its customers
• A proactive approach to problem-solving and learning new processes and technologies.

Benefits

• Annual Leave
• Medical & Hospitalisation Leave
• Corporate Uniform
• EPF, SOCSO, EIS
• 5.5 or 6 working days
• Overtime Pay
• Company Gathering / Event / Trips
• Staff Discount
• In addition to money, companies provide opportunities for employees to work independently to build skills and provide mentoring rather than dependent attitudes.

SkillsCustomer Relationship Management (CRM) Communication Skills Active Listening Conflict Resolution Empathy Problem-Solving Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Expected salary: 3000 per month

Location: Kuala Lumpur

Job date: Sun, 17 Aug 2025 04:26:49 GMT

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