Customer Collection Specialist

Job title: Customer Collection Specialist

Company: HR GO


Job description: We are looking for an organised and personable Customer Collection Specialist to support our sales operation. This is a key role focused on preparing delivery, coordinating with internal departments and guiding customers through the final stages of their purchase.Your main goal is to ensure a smooth, informative and memorable experience for each customer, while also handling important administrative processes to support the wider sales function.Key Responsibilities

• Oversee vehicle collection preparation, including quality checks and readiness.
• Conduct informative appointments, explaining features, after-sales services, and warranties.
• Address customer queries during collection and resolve issues promptly.
• Accurately process and manage sales documentation, including registrations, taxing, and ownership transfers.
• Schedule collection and coordinate with the sales, service, and parts teams to ensure seamless delivery.
• Maintain accurate customer records and transaction data in both digital and paper formats.
• Ensure compliance with internal policies and industry regulations.
• Provide clear communication from point-of-sale through post-delivery, and report regularly on collection activities.

What We’re Looking For

• Background in sales support, administration, or customer service (preferably in the motor trade or Automotive industry).
• Familiarity with vehicle documentation and ownership processes.
• Clear and confident communicator, with excellent interpersonal skills.
• Strong time management and multitasking abilities.
• Comfortable using office software and admin systems (e.g., Outlook, Excel).
• Self-motivated with high attention to detail and a proactive attitude.

Please note: You must have the right to work in the UK to be considered.HRGO Recruitment is a trusted recruitment agency supporting outstanding companies in the region. This is a permanent position offering a competitive salary based on your experience. We aim to respond to all applicationsApply with HRGO

Expected salary: £30000 per year

Location: Chelmsford, Essex

Job date: Sat, 19 Apr 2025 05:38:39 GMT

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