Customer Business Manager

Job title: Customer Business Manager

Company: The People Group


Job description: Are you a dynamic and results-driven professional with a passion for driving brand growth and building strong customer relationships?We’re looking for a Customer Business Manager to champion our clients healthcare and OTC brands, maximising performance and market share within key retail pharmacy chains and wholesalers. In this role, you’ll develop and execute strategic customer growth plans, leveraging category and shopper insights to drive sales, profitability, and brand presence. You’ll take ownership of Joint Business Plans, pricing strategies, promotional execution, and cost negotiations, ensuring the brands achieve optimal visibility and success both online and in-store.What You’ll Be Doing:

• Managing and growing key multiple and regional accounts, shaping account strategies to align with brand and company objectives.
• Utilising data-driven insights to influence customer decisions, improve category performance, and enhance ROI.
• Negotiating and securing cost price increases, promotional activity, and new product listings.
• Delivering against NSV, profitability, and market share targets while monitoring competitor activity and market trends.
• Working closely with internal teams—including Brand, Logistics, and Finance—to ensure seamless execution and stock availability.
• Establishing and maintaining strong relationships with key external and internal stakeholders.

What You Bring:

• 3-5 years of National Account Management experience in a fast-paced, dynamic environment.
• Essential experience working with retail pharmacy chains and wholesalers.
• Strong commercial acumen, with expertise in category management, financial performance metrics, and ROI-driven decision-making.
• Analytical mindset with proficiency in Excel for trend analysis and sales forecasting.
• Excellent negotiation and communication skills, with the ability to influence at all levels.
• A proactive, results-oriented approach with a passion for driving brand success.

If you’re ready to take ownership of high-impact accounts and play a key role in shaping the future of leading healthcare brands, we’d love to hear from you!To apply, send your CV to jobs@peoplegroup.ie, through our website www.peoplegroup.ie

Expected salary:

Location: Dublin

Job date: Sat, 12 Apr 2025 06:02:47 GMT

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