CRM & Billing Technical Lead – Microsoft Dynamics

Job title: CRM & Billing Technical Lead – Microsoft Dynamics

Company: SWATX


Job description: Job SummaryWe are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.Key Responsibilities

• ⁠ ⁠Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions.

• ⁠ ⁠Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems.

• ⁠ ⁠Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization.

• ⁠ ⁠Manage customizations, configurations, workflows, and plugins within Dynamics 365.

• ⁠ ⁠Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps.

• ⁠ ⁠Ensure high availability, scalability, and security of CRM & Billing systems.

• ⁠ ⁠Troubleshoot performance issues and oversee system upgrades and patches.

• ⁠ ⁠Work with DevOps teams for CI/CD pipeline automation and deployment management.

• ⁠ ⁠Ensure compliance with regulatory, security, and data protection standards.

RequirementsQualifications & Skills

• ⁠ ⁠Bachelor’s or Master’s in Computer Science, Information Technology, or related field.

• ⁠ ⁠8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions.

• ⁠ ⁠Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure.

• ⁠ ⁠Knowledge of billing models, invoicing processes, and subscription management.

• ⁠ ⁠Experience with RESTful APIs, SOAP, and integration patterns.

• ⁠ ⁠Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices.

• ⁠ ⁠Strong problem-solving and leadership skills.

Expected salary:

Location: Muscat

Job date: Sun, 30 Mar 2025 23:23:22 GMT

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