Corporate Communications Officer – Stakeholder Engagement

Job title: Corporate Communications Officer – Stakeholder Engagement

Company: Citybus Limited


Job description: Citybus is a market leading operator of public transport services operating over 1500 buses and employing over 5000 colleagues across our organization to serve over 1 million customers in the city. We are following our core value of “putting our people first”, we know that strong teams and high levels of employee engagement deliver a high-performance culture and a business that will deliver results. Therefore, we invest in our people and technology to provide an extraordinary journey to our customers where we put safety in the first place in the business. Having secured two new ten-year operating franchises to provide public bus services across Hong Kong and won the bid to operate new routes in the New Territories, this is an exciting time to join us as we head into a new chapter of our business.Citybus is an inclusive employer, our team represents a diverse group of performance driven members with experience across various industries. Our goal is to transform traditional bus services with a strategic focus on driving the transition to zero-emission vehicles in an effort to support our sustainability objectives.The role:

• Responsible for local and district level stakeholder engagement
• Communicate with District Council members and local leaders, and draft written responses to the Councillors’ incoming emails, letters and enquiries on regular basis
• Attend District Council committee meetings and prepare for verbal and written responses
• Support stakeholder engagement activities such as community events
• Support the preparation of political reports
• Monitor public sentiments from various channels
• Support the preparation of daily news clippings
• Prepare bilingual press releases on relevant bus routes or projects
• Work outside office hours when required such as typhoons and special traffic arrangements etc.
• Assist in departmental administration

Skills and attributes:

• Bachelor degree in Journalism, Communications, English/Chinese Language, PR/Marketing or related discipline
• 3 years’ working experience in Public Relations/Communication role in the service industry
• Knowledge of current affairs and understanding of local political landscape
• Understanding of local transportation policies and market
• Good spoken and written command of English and Chinese
• Ability to work independently, self-motivated, detail-minded, multi-tasking and high responsibility
• Familiarity of local media platforms and public sentiment monitoring tools
• Strategic thinker with creative ideas and the ability to think ‘out of the box’
• Proficient in MS Office and computer skills
• Candidate with less experience will be considered as Assistant Officer

Applications, with detailed qualifications, employment history, salary expectations and contact information, should be sent for the attention of Assistant Talent Resourcing Manager, Citybus Limited, 5/F., No. 8 Chong Fu Road, Chai Wan, Hong Kong. Applications can also be e-mailed to [email redacted, apply via Company website].Who are we?Citybus is a market leading operator of public transport services operating over 1500 buses and employing over 5000 colleagues across our organization to serve over 1 million customers in the city. We are following our core value of “putting our people first”, we know that strong teams and high levels of employee engagement deliver a high-performance culture and a business that will deliver results. Therefore, we invest in our people and technology to provide an extraordinary journey to our customers where we put safety in the first place in the business. Having secured two new ten-year operating franchises to provide public bus services across Hong Kong and won the bid to operate new routes in the New Territories, this is an exciting time to join us as we head into a new chapter of our business.Citybus is an inclusive employer, our team represents a diverse group of performance driven members with experience across various industries. Our goal is to transform traditional bus services with a strategic focus on driving the transition to zero-emission vehicles in an effort to support our sustainability objectives.

Expected salary:

Location: Chai Wan, Hong Kong

Job date: Sun, 15 Jun 2025 07:31:54 GMT

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