Corporate Bank- Client Service Senior Analyst- NCT

Job title: Corporate Bank- Client Service Senior Analyst- NCT

Company: Deutsche Bank


Job description: Job Description:Details of the Division and Team:Institutional Cash Management (ICM) helps Financial Institutions clients to optimize their treasury and commercial payments businesses. This improves their cash flow, while offering a wide range of solutions including channel management, global payment services, check services, liquidity management, information and reporting services, and financial supply chain management.ICM Client Service Officer (CSO) cover clients out of our global locations with hubs in Frankfurt, London and New York. ICM Client Officers provide personalized and proactive service to financial institutions for their day-to-day cash management business needs. – The position we are looking for is covering clients in our region Middle East & Africa.What we will offer you:A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expect:Life InsuranceAccidental Death InsurancePermanent Partial Disability InsurancePrivate Medical Insurance for you, your spouse and dependent childrenFlexible working arrangements30 days of annual paid leave, plus public holiday & Flexible Working ArrangementYour key responsibilities:Proactive contact with clients to ensure that first class service is continuously delivered to our client base as well as to identify the needs of the clients (business opportunity spotting) thus supporting the growth of business and income for Deutsche BankProviding information and solutions to client enquiries around Payments (EUR, USD, MCCY), Balances, Checks, Service Bills, Regulatory Issues and other investigations as requestedClient setup, training and maintenance for cash products including documentation to ensure a seamless process flow from implementation to regular after-sales serviceActive handling of Due Diligence inquiries received from the Compliance teams in Deutsche Bank, approach the involved clients, securing all deadlines are metAccurate use of the Client Service tracking system cinq.net, to systematically analyze the clients activities/inquiries including the preparation of respective reports for presentation to the clientsHandling of the internal fee and billing schemeYour skills and experience:Experience of institutional client service in International Clearing and Payments Business as well as solid understanding of the Financial Institutions markets (5 years)^Sound understanding of Payment Systems (CHIPS, Fedwire, EBA, SEPA) and SWIFT methodology and formats (MT format as well as ISO20022) related to paymentsStrong client/ service focus and excellent relationship, communication and teamwork skills, committed to internal policies and corporate governanceStrong ability to work independently and under tight deadlines and support the CSO’s in other locations on an as needed basisBusiness language is English; Arabic and French language skills are required.How we’ll support you:Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teams:Deutsche Bank is the leading German bank with strong European roots and a global network. to see what we do.Deutsche Bank & DiversityWe strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

Expected salary:

Location: United Arab Emirates

Job date: Wed, 22 Jan 2025 04:38:03 GMT

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