Continuous Improvement Specialist

Job title: Continuous Improvement Specialist

Company: Mercury


Job description: Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today.Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose which pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.Our Opportunity:The Continuous Improvement Specialist delivers operational improvement outcomes by working with stakeholders to identify, analyse and deliver opportunities for improvement, exploring diverse solutions including process changes, robotics or other technical solutions. This role aims to imbed formal continuous improvement frameworks, training and process within the Practice and also practically apply them for operational process improvement projects within the wider business.Key Accountabilities:

• Analyse current workflows, processes, and outcomes to identify inefficiencies and areas for enhancement.
• Develop improvement plans: Design and implement strategies aimed at streamlining operations, reducing costs, and improving quality
• Consider all possible solutions (i.e. robotics, process changes, tech platform enhancements, training opportunity)
• Complete Canvas or Lean Canvas alongside the BAU Teams
• Play an enablement role, coaching BAU teams how to adopt and implement a continuous improvement mindset
• Stay abreast of continuous improvement frameworks, process analysis and mapping (e.g. Value Stream Mapping) and apply this in practice
• Provide assistance and enrich the wider Continuous Improvement Practices skills and competency with on-going knowledge sharing

We are looking for:

• Certification in a continuous improvement framework like Six Sigma, Lean methodologies is advantageous
• Experience in continuous improvement, process optimization, or quality management is advantageous
• Experience in leading and implementing successful continuous improvement initiatives
• Strong understanding of process mapping, root cause analysis, and data-driven decision-making
• Strong communication and interpersonal skills, with the ability to influence and motivate cross-functional teams

Mercury offers (full benefits are listed on our Career Page):

• Additional 5 days leave per annum (MyDays)
• $400 one off tax-free payment towards setting up your home office
• A diverse workplace where your unique abilities and talents will be recognised and encouraged
• Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
• The opportunities, career paths and facilities associated with working for one of New Zealand’s largest multi-utility providers
• Flexible working policy – The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world
• Discounted health insurance and free life and income insurance
• Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
• Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued. ​At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren’t sure if you meet all of the criteria. If you require assistance or accessibility support from us during the application and selection process, please reach out to .A full position description is available below. Applications close Thursday 6 February at 5:00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly.

Expected salary:

Location: Tauranga, Bay of Plenty – Auckland

Job date: Sat, 25 Jan 2025 00:13:31 GMT

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