Contact Center Workforce Management Forecast Analyst

Job title: Contact Center Workforce Management Forecast Analyst

Company: AbbVie


Job description: development of the capacity planning function as a key member of call center team. Create forecasts by drawing on historical… based on changing/dynamic forecasts. Create and maintain capacity plans for phone and non-phone production work up to 18…

Expected salary:

Location: North Chicago, IL

Job date: Wed, 10 Sep 2025 22:30:37 GMT

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