Consumer Peer Support Worker (Lived Experience)

Northern Health

Job title: Consumer Peer Support Worker (Lived Experience)

Company: Northern Health


Job description: Reference Number: 47618: Consumer Peer Support Worker (Lived Experience)
Employment Type: On Going Full Time (FT)
Location: Northern Health (All Campuses)About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD, Melbourne’s North is fast becoming the place to be!About Northern Health:Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.Services are provided through our five main campuses:Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital.In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.About Mental Health Division:Northern Health is the third largest mental health service in Victoria Northern. Within the Mental Health Division, we pride ourselves on providing high quality mental health services to people living in the northern regions of Melbourne, and work in a collaborative way with consumers and carers based on recovery principles. We aim to provide strong clinical leadership to support all staff in the provision of professional treatment and care by our integrated community teams, inpatient, and residential services.The Role:An exciting opportunity exists for an enthusiastic Consumer Peer Support Worker to join the team at Northern Health.The Consumer Peer Support Worker is a valuable role within a mental health setting, designed to provide a range of supportive services to consumers.This position is greatly enriched by the your personal experiences with mental health challenges, recovery, and the utilisation of mental health services.You will engage collaboratively with the broader lived experience workforce across Northern Area Mental Health Service (NAMHS), which includes a diverse team of consumer and carer/family workers, lived experience leaders, and clinical staff from various disciplines, all working together in a holistic multidisciplinary team.We have a full time (part time considered) position currently available at our Ward 7 (Women’s Ward) and we would love to have you join us as we strive to improve the support we provide to our consumers and expand our lived experience workforce.About Northern Psychiatric Unit:The Northern Psychiatric Unit (NPU) Women’s program focuses on providing support by a multidisciplinary team and aims to care for people in an acute phase of mental ill-health and support them to transition home with appropriate community-based support. The unit provides mental health services to adults experiencing mental ill health requiring assessment, treatment, care and coordination services within an integrated model. The team utilises a recovery focused, bio-psychosocial service delivery framework which includes peer support. The team focuses on working alongside consumers, carers, and other clinical and support services.To be successful in this role you will have:

  • A personal lived experience of mental health challenges and accessing mental health services (ideally within public mental health services).
  • A relevant understanding of public mental health services and the mental health system.
  • Be willing and able to mutually support consumers in their own recovery, empowering them to take positive steps towards their own wellbeing by sharing your lived experience.
  • Be a team player who is collaborative and motivated to work within a holistic multidisciplinary team.
  • Well-developed communication, organisation, time management and computer skills.

If you don’t check every single box, we still want to hear from you! We encourage you to apply. You could be the perfect fit for this role, or perhaps one of our many other exciting opportunities waiting for someone just like you. Your unique qualities and experiences matter.Next Steps . . .

  • If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the ‘Apply’ button and follow the prompts.
  • For further details, please contact:

Shaveta Sood – Northern Psychiatric Unit Program Manager ([email protected])Olivia Hatchman – Consumer Lived Experience Manager ( )Alternatively, please refer to the for additional information.Applications close 20 March 2025.Why work at the Northern Health?We offer a range of benefits to support and reward staff both personally and professionally, which includes:

  • Health and Wellbeing programs, including our ‘Thrive’ program
  • Flexibility in the workplace and extra leave options and support
  • An inclusive and culturally safe space
  • State of the art facilities and campus partnerships
  • A commitment to ongoing professional development through our ‘Learning Labs’
  • Access to salary packaging, EAP and our online library

For a glimpse of life at NH, clickWork with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.All employees of Northern Health must comply with the health service’s Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza.

Expected salary:

Location: Victoria

Job date: Fri, 07 Mar 2025 08:21:42 GMT

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