Consumer Happiness Officer

Job title: Consumer Happiness Officer

Company: Sundus Recruitment Services


Job description: Emiratization OpportunityConsumer Happiness Officer | JPC – 4723
Location: Abu Dhabi, UAEJob Summary

  • The client provides a complaint resolution mechanism to the consumers of Licensed Financial Institutions (LFIs) and Insurance Companies.
  • As a Consumer Happiness Officer, you will be on the front line of our Customer Happiness Centre to provide best-in-class customer service.
  • You will be committed to helping consumers with their inquiries and directing them to the right support to help resolve their complaints against LFIs and/or Insurance Companies in a fair, efficient, and timely manner

Qualification/Experience

  • High School Degree or Diploma in Banking/Marketing/Finance or any other related discipline.
  • Proficient in the Arabic language and good command of English.
  • 2 – 4 years of customer service experience.
  • Working experience in the UAE would be an advantage.

Expected salary:

Location: Abu Dhabi

Job date: Wed, 30 Apr 2025 04:13:40 GMT

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