Consulting – Human Centred-Designer – Senior Analyst / Manager

Job title: Consulting – Human Centred-Designer – Senior Analyst / Manager

Company: PwC


Job description: Management Level Senior AssociateJob Description & SummaryKia Ora,When you work at PwC, you’re joining a community of solvers who are encouraged to respond to the fundamental challenges we see in the world today. We’re investing in you and you’re investing in us. We support our staff by offering a flexible working culture, learning and development opportunities and competitive, inclusive benefits all designed to help you work and live your best.Ngā Kōrero mo tēnei tūranga / About the roleEvery day is different for our Customer Transformation team. We work with a large variety of clients across the private and public sector – this means solving important problems and improving outcomes for New Zealanders. We are collaborative by nature, and partner with clients and experts alike to combine best practice human centred design, te ao Māori principles and global insights and expertise. Right now our team is involved in transforming government services, designing the future customer experiences of financial services, and supporting tertiary education to be digitally empowered.Join our Customer Transformation practice in Tāmaki Makaurau / Auckland to take an active role in supporting a team of passionate human-centred designers. This is a team that thrives on complex problems and acts as a bridge builder – finding solutions through collaborating with all parts of the organisation. So if you get a thrill out of solving problems for people, love to co-create with diverse minds, and are comfortable with ambiguity then please get in touch. As a team, we:Are a diverse group of people, all from different paths of lifeWork collaboratively with our teams and clientsAre obsessed with the user / customerLove our craft, and have dedicated time honing itCreate, inspire, lean in and have funNgā pūkenga kei a koe / Skills and experienceWe are seeking candidates who can demonstrate a track record of supporting and delivering meaningful outcomes to clients. A passion for improving the customer / client experience is a must. You may be able to bring experience and expertise in one or more of the following areas:User / customer research across qualitative and/or quantitative methodsFacilitation, workshop design and/or scribing skillsNarrative, storytelling and writing skillsService design or human-centered design skills, across the spectrum of strategy to practicalExperience with design practices as part of large-scale transformation, or technology projectsVisual communication, graphic design and/or illustrationA solid work ethic with a capacity to turn-around tasks independentlyStrong interpersonal skills, and an ability to apply patience, empathy and a collaborative approach to stakeholder and client engagementCollaborative, flexible and adaptable working style that operates with a growth mindsetAn interest in and experience with supporting / leading team membersNgā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZUnrivalled level of access to industry expertise, both locally and through our wider global network of member firms, where you’ll be enabled by cutting-edge technology.One way we support your flexible working is through a cash contribution to enable you to set up your home work space.An annual cash contribution to spend on items or activities that support your wellness.PwC shows care to employees by providing life and income protection as part of our total remuneration package.PwC’s paid parental leave applies to all parents regardless of gender, so all our employees can be involved with raising their children.Enhanced leave capabilities – an opportunity to purchase additional leave and two staff recognition days available each year.Digital upskilling through our Digital Academy.Mo te aha tāu e tatari ana? / What are you waiting for?Hit the Apply Now button! If you still need some convincing and want to learn how you can grow and shine in your career at PwC, visitPlease be advised PwC will be taking a break from 20th December 2024 to 13th January 2025, we appreciate your patience across this period and will be in touch with all applicants on our return to the office.Travel Requirements Up to 20%Available for Work Visa Sponsorship? NoJob Posting End Date January 20, 2025

Expected salary:

Location: Auckland

Job date: Sat, 21 Dec 2024 06:16:07 GMT

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