Commercial Director

Job title: Commercial Director

Company: Conrad Hong Kong


Job description: Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, and a brand that celebrates individuality in every sense. We’re looking for team members who want to express themselves, improve themselves and challenge themselves, while delivering an exacting level of service distinguished by genuine warmth and individual flair.Position OverviewThe Commercial Director will spearhead Conrad Hong Kong’s commercial strategy, driving revenue growth and market share through innovative sales, marketing, and revenue management initiatives. Leading a dynamic team, this role ensures the hotel’s competitive edge by optimizing business performance across all segments while fostering strong client and stakeholder relationships.Key Responsibilities

• Strategy & Leadership: Develop and execute holistic sales and marketing strategies to maximize revenue, profitability, and market positioning. Lead, mentor, and inspire a high-performing team across sales, marketing, catering, and reservations.
• Revenue Optimization: Collaborate with Cluster Revenue Managers to refine pricing strategies, demand forecasting, and business mix, ensuring agile responses to market fluctuations.
• Market Expansion: Design and implement targeted (digital) marketing campaigns, with a focus on expanding the hotel’s footprint in Mainland China and other key markets.
• Data-Driven Decision Making: Analyze market trends, competitor activity, and performance metrics to refine strategies and capitalize on emerging opportunities.
• Relationship Management: Cultivate partnerships with top clients, industry stakeholders and OTA partners to drive loyalty and revenue growth.
• Cross-Functional Collaboration: Partner with F&B, Health Club, and other departments to align commercial strategies with broader hotel objectives. Serve as a key advisor to the executive team, presenting insights and actionable recommendations.
• Stakeholder Engagement: Maintain strong alignment with Hilton’s regional teams on brand initiatives, loyalty programs and market-specific campaigns. Actively contribute to commercial reviews, including ownership meetings.

Qualifications & Experience

• Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field.
• 10+ years of progressive leadership experience in hospitality sales and marketing, with a proven track record of revenue growth and market expansion.
• Strategic thinker with expertise in market analysis, pricing strategies and digital marketing. Deep knowledge of Mainland China’s travel market and consumer behaviour is a plus.
• Inspirational leader with exceptional team-building and coaching abilities.
• Strong business acumen, negotiation skills and ability to influence cross-functional stakeholders.
• Analytical mindset with proficiency in translating data into impactful strategies.
• Fluency in English and Cantonese required; Mandarin proficiency is advantageous.

Why Join Us?This is a pivotal role shaping Conrad Hong Kong’s commercial success in a competitive landscape. We seek a visionary leader who thrives on innovation, collaboration, and delivering exceptional results.Interested candidates please email your resume to
[email redacted, apply via Company website].有興趣人士請電郵個人履歷至香港港麗酒店
[email redacted, apply via Company website].Hilton Recruitment Website 希爾頓招聘網址：
jobs.hilton.com

Expected salary:

Location: Admiralty, Hong Kong

Job date: Sat, 09 Aug 2025 07:54:57 GMT

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