Client Services Supervisor

Job title: Client Services Supervisor

Company: ISS Facility Services


Job description: ISS IS A PLACE TO BE YOUWe have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.”Connecting People and Places to Make the World Work Better”.About the Role:With people and relationships, being the center of all that we do, we currently have an opportunity to be part of our team. We are seeking a Client Services Supervisor to join our team, and will be assisting in the managing of multiple banking sites across the Melbourne Area. You will be employed on a full time permanent basis.You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilise your strong technology and communication skills, whilst also delivering service excellence to all external and internal stakeholders.Role Responsibilities:

• Sound knowledge of cleaning techniques

Demonstrate knowledge of Safe Work Practices * Ability to communicate effectively with clients, team members and managers

• Knowledge of cleaning contract management and rostering
• Understand KPI’s for cleaning contracts
• Computer skills
• Good problem-solving skills

Minimum Criteria:

• Previous cleaning supervision experience
• Commercial Cleaning Experience
• Knowledge of incident reporting and hazard management
• Demonstrate practical knowledge of managing OHS in their area of responsibility
• Certificate III Cleaning Operations (desirable)

Our Benefit:

• Access to staff discounts with partner companies
• Ongoing learning and development opportunities
• Internal opportunities within our global organisation

To apply for this role please click on the ‘apply’ link and complete the online application.ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**ISS IS A PLACE TO BE WHO YOU AREEvery ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.ISS IS A PLACE TO BECOME WHAT YOU WANTISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGERWith over 485,000 employees throughout 46 countries ISS is a company of belonging.Advertised: 11 Dec 2024 AUS Eastern Daylight Time
Applications close:

Expected salary:

Location: Melbourne, VIC

Job date: Thu, 12 Dec 2024 07:18:20 GMT

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