Job description: This role is home based with travel to our Watford office and Clients offices as needed.Objectives:
To provide operational and administrative support for strategic and tactical projects
To maintain effective communication and collaboration between the teams Managers, Execs and Clients.
To control field visit data, including implementation and updates of reporting systems, with daily, weekly, monthly & quarterly quality analysis of results from the field.
To identify opportunities for process improvements and drive operational excellence.
The Role:
Assist Client Service Managers with the day-to-day management and administration of projects, ensuring smooth operational delivery and providing feedback on project execution.
Provide full administration services including reporting, data management and feedback.
Manage all aspects of field visit data, ensuring timely updates to stakeholders.
Collect and collate data for client meetings, providing key insights, recommendations, and analysis for Client Service Managers.
Prepare and present client-facing reports in Excel, PowerPoint, Keynote (and Power BI), analysing trends and KPIs.
Audit and check accuracy of field data collected through various reporting systems
Identify and resolve data entry anomalies and areas of improvement in field data, collaborating with the Reporting Analyst and Client Service Managers.
Benefits:
Life assurance
25 days annual leave + 8 bank holidays
Buy and sell holiday
Now pension or Stakeholders pension
Workplace Bike Scheme
Electric Car Scheme
Retail discounts through Wider Wallet
Employee Assistance Programme
Monthly well-being allowance through Heka (Variety of well-being products and services available including gym membership)
Private Medical and Dental insurance
Requirements:Essential:
Advanced Excel skills: must be confident using pivot tables, VLOOKUP, advanced formulas & data analysis. The ability to take raw data and build a visual report which yields insight.
Strong organisational skills: ability to plan, prioritise and multitask effectively.
Excellent attention to detail: ensuring accuracy in data management and reporting.
Data management experience: proven experience maintaining and updating large datasets.
Ability to analyse and interpret data: providing insights and identifying trends.
Highly effective written and verbal communication: clear, professional client and team communication.
Desirable:
Ability to build reporting using Power BI
Experience with field operations or merchandising activities, knowledge of retail environments and field team dynamics.
Experience working with data management/reporting platforms
Presentation skills: creating reports/insights for clients in PowerPoint or Keynote.
Experience working across different countries/cultures
Basic project management knowledge: understanding project timelines, milestones, and deliverables.
Knowledge of POS (Point of Sale) management
.Service Innovation Group provides a wide range of services and activities, and they are all designed to highlight your product in a busy, highly competitive marketplace.We embrace all of the associated challenges and provide creative, effective solutions to ensure that retail execution never lets your brand down.We work in constantly shifting environments to provide our clients with services that are innovative by drawing on years of experience in managing and motivating Field teams.
Expected salary: £30000 – 34000 per year
Location: Watford, Hertfordshire
Job date: Fri, 02 May 2025 23:09:52 GMT
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