Client Service Manager / Officer

Ebro Executive Search
Job title: Client Service Manager / Officer
Company: Ebro Executive Search
Job description: The Job
- Client: An. I.T. & Telecommunication Service Provider
- Position: Client Service Manager / Client Service Executive
- Responsibilities: To be the key contact person to provide after-sale service to clients. Answer client inquiries on product and service problems, provide support and resolve complaints. Maintain client relationship and boost sales volume – Review service contracts and explore for business opportunities through new products & services update, cross-selling, up-selling.
- $15K-35K. 5-day. Medical. Bonus
Requirements
- Tertiary educated
- 2-8 years experience in account services / sales & marketing / customer services
- Relevant experience in I.T. & Telecommunication industry will be an advantage but not a must.
- Excellent client management skills
- Excellent presentation and communication skills
- Proficient in English and Chinese
- Candidates with less experience will be considered as Assistant Client Service Manager / Client Service Executive
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Expected salary: HKD15000 – 35000 per month
Location: Hong Kong
Job date: Sun, 11 May 2025 07:21:00 GMT
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