Client Relationship Manager and High Jewellery Grand Vendeur

Job title: Client Relationship Manager and High Jewellery Grand Vendeur

Company: Luxury Recruit


Job description: Salary: Six figures + Commission
Type:About the RoleLuxury Recruit is exclusively engaged on this search for an International Client Relationship Manager and High Jewellery Grand Vendeur for a prestigious high-end jewelry brand. This role is showroom-based in Bond Street, requiring an experienced professional adept at working in a retail showroom environment and catering to an elite clientele.The ideal candidate will have significant experience in high-value jewelry sales, a portfolio of established UHNW (Ultra High Net Worth) clients, and the ability to travel internationally as needed. Candidates from similar luxury brands such as GRAFF, Harry Winston, Cartier, Van Cleef & Arpels, or comparable maisons will be given priority.Key Responsibilities:Sales & Client Development

• Drive high-value sales by presenting the brand’s exceptional pieces to UHNW clients in the showroom and during private events or international appointments.
• Build and sustain long-term relationships with existing and prospective UHNW clients, ensuring an unparalleled luxury experience.
• Proactively identify and engage new clients through exclusive events, referrals, and bespoke client engagement strategies.

Showroom Operations

• Represent the brand as a trusted advisor and ambassador in the showroom, delivering an exceptional client experience.
• Stay up-to-date with the latest collections, bespoke creations, and rare gemstones by collaborating with the design and production teams.

Business Development

• Identify opportunities to collaborate with complementary luxury sectors such as private banks, concierge services, and auction houses.
• Develop and execute innovative approaches to enhance client loyalty and drive business growth.

Market Knowledge & Travel

• Conduct market analysis and monitor competitor activities to support business development strategies.
• Be prepared to travel as required to meet clients, attend events, and showcase collections internationally.

Candidate Profile:Experience & Background

• Proven track record of achieving sales targets in high-end jewelry or comparable luxury sectors.
• Experience in a showroom or retail environment for leading brands such as GRAFF, Harry Winston, Cartier, Van Cleef & Arpels, or similar.
• Established network of UHNW clients and a deep understanding of their needs and preferences.
• Expertise in gemstones and bespoke jewelry; a gemology certificate (e.g., GIA, FGA) is highly desirable.

Skills & Attributes

• Exceptional sales and negotiation skills with a results-driven mindset.
• Outstanding interpersonal and communication skills, able to engage with discerning clientele effectively.
• Professionalism, discretion, and a deep understanding of luxury client expectations.
• Creative thinker with strong business development capabilities.
• Impeccable attention to detail and passion for the luxury market.

Additional Requirements

• Must be able to work in a Bond Street retail showroom environment.
• Fluent in English; additional languages are highly advantageous.

What We Offer:

• Competitive salary and performance-based incentives.
• An opportunity to represent one of the world’s most prestigious jewelry brands.
• A dynamic and luxurious working environment in the heart of London.

How to Apply:Interested candidates should send their CV and cover letter, detailing their experience and suitability for the role.

Expected salary:

Location: London

Job date: Mon, 13 Jan 2025 08:40:34 GMT

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