Client Relationship Manager

Job title: Client Relationship Manager

Company: Novum Global


Job description: Client Relationship Manager | Sales & Client SuccessSydney – Hybrid | Full-Time | High-Growth Tech CompanyAre you a relationship-driven professional with a passion for client success, sales, and technology? Do you thrive in fast-paced environments, love engaging with clients, and have a proven track record in sales or account management?This is an exciting opportunity to join a leading LegalTech company as a Client Relationship Manager, where you’ll play a key role in client retention, training, and driving sales growth.Why You’ll Love This Role:✅ Impactful Role – Be the key point of contact for clients, ensuring they maximize the value of our solutions.
✅ Sales & Training – Educate clients on our services while identifying opportunities to upsell & cross-sell.
✅ Career Growth – Join an innovative, award-winning company that invests in its people.
✅ Fast-Paced & Rewarding – Thrive in a high-energy, client-focused environment where your success is recognized and rewarded.What You’ll Be Doing:🔹 Manage & nurture client relationships, ensuring long-term satisfaction and engagement.
🔹 Provide training & product education, helping clients leverage our solutions effectively.
🔹 Proactively identify upsell & cross-sell opportunities to drive revenue growth.
🔹 Engage in high-volume client outreach (50+ successful calls per day).
🔹 Work closely with internal teams to resolve client issues and enhance service delivery.
🔹 Utilize CRM tools (Salesforce) to track client engagement and drive data-driven decisions.What You’ll Bring:✔ Proven sales & account management experience, preferably in a SaaS or LegalTech environment.
✔ Excellent communication & presentation skills – ability to build quick rapport with clients.
✔ Strong problem-solving mindset and a commitment to customer success.
✔ Self-driven & results-oriented, with the ability to thrive in a fast-paced, KPI-driven role.
✔ Experience in the legal or conveyancing industry (highly regarded but not essential).Apply today and be part of a market-leading team!Novum Global is a global specialist in the legal sector, connecting legal tech businesses, law firms, and candidates with opportunities for growth. Trusted by 130+ businesses, law firms, and thousands of candidates, Novum Global delivers exceptional consulting, talent acquisition, and tailored advisory services in sales, marketing, and HR. Focused on driving growth at personal and corporate levels, Novum Global empowers clients with the tools and expertise needed to stay ahead in the legal industry.

Expected salary:

Location: Sydney, NSW

Job date: Sun, 02 Mar 2025 02:39:25 GMT

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