Client Line Specialist

Job title: Client Line Specialist

Company: AXA


Job description: Key responsibilities:

  • Communicating with clients via phone, email, or chat
  • Searching for professional information (e.g., general insurance conditions) and translating it into clear, understandable language for our clients
  • Recommending and providing the most suitable solutions based on client needs
  • Gaining and applying new professional knowledge in the field of travel insurance and assistance services – knowledge that can be useful even in your personal life
  • Working with modern client service tools

QualificationsWhat we expect from you:

  • Completed secondary education with a school-leaving certificate (maturita)
  • Communicative knowledge of English at B1–B2 level
  • Native-level proficiency in Czech
  • Customer orientation and empathy
  • Strong communication and organizational skills
  • Ability to work well in a team
  • An advantage would be: knowledge of another foreign language, experience with phone-based communication

Benefits:

  • 25 days of vacation
  • Meal vouchers worth CZK 150 from day one and access to nearby dining facilities
  • Home office 2 days a week (after training), including full technical equipment (laptop, monitor, docking station…)
  • Home Office allowance (CZK 750/month)
  • MultiSport card or Sodexo Flexi Pass (contribution of CZK 500/month)
  • Telemedicine – 24/7 online medical support for you and up to 5 family members
  • Pension insurance contribution (CZK 1,000/month)
  • Fully covered risk life insurance
  • Free European travel insurance, including coverage for high-risk sports and travel assistance
  • Development programs and training, including access to LinkedIn Learning
  • Friendly team of colleagues

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract).

Expected salary:

Location: Ostrava, Moravskoslezský

Job date: Fri, 25 Apr 2025 22:20:24 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck

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