Client Care Specialist

Job title: Client Care Specialist

Company: Herb Chambers


Job description: Herb Chambers Ford of Westborough has a fantastic opportunity to start a long and rewarding career for the right person! We are seeking a Client Care Specialist to work in our BDC department. This customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention.Immediate Opening AvailableJob Responsibilities:

• Understands automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models.
• Managing internet inquiries through dealership website and other online channels.
• Setting up customer appointments for sales department.
• Follow through on customer leads and build relationships with clients to close sales.
• Grow internet sales business and expand current customer base.

Benefits Include:

• Health & Dental Insurance
• 401K with company match
• Flexible Schedule
• Paid time off

Full-time/weekend availabilityApply today!

• Must have flexible schedule and able to work weekends
• Must be self-motivated and performance driven
• Must be able to attend training
• Proven experience in sales. Auto sales preferred but not required
• Strong written and verbal communication skills
• Highly organized with the ability to learn quickly
• Strong computer and typing skills
• Professional and personable demeanor

Expected salary:

Location: Westborough, MA

Job date: Fri, 07 Mar 2025 08:23:17 GMT

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