Citizen Information Officer – CE Scheme – Kilmallock Tourism Development Ltd

Job title: Citizen Information Officer – CE Scheme – Kilmallock Tourism Development Ltd

Company: Kilmallock Tourism Development


Job description: Reception cover & assistant to Information providers Citizens Information Job Description: •To support the provision of reception cover and carrying out associated administrative and communication duties •Being the first point of contact with the public and assisting them to either wait to speak to an information officer; use the CIPS helpline and or refer them to a more appropriate organisation relating to the information or service they may need. •To support the recording of statistics relating to number and type of callers and queries •Reception cover may be called on to assist Information Officers with their queries. In general the type of support requested includes Photocopying Form Filing Sending a fax, Scanning documents Locating forms/information booklets Following up with minor queries, i.e. ringing ESB, Board Gas and other service providers Other Ensure the Citizens Information Service has an adequate stock of the publications, information leaflets, application forms etc. Other duties may be assigned in order to ensure a smooth running of the service. Competencies: Applicants will need to be computer literate. Enjoy dealing with people. Excellent communication skills. Experience of working in a busy information environment is desirable. Your eligibility will have to be verified by the Department. You can register your interest by selecting the ‘Register your interest’ button or you can contact a case officer in your local Intreo Centre.

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Expected salary:

Location: Co Limerick

Job date: Thu, 20 Mar 2025 04:30:32 GMT

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