Change Manager

Job title: Change Manager

Company: Randstad


Job description: We are seeking an experienced Change Management Lead to guide a significant, large-scale change program. This pivotal role is crucial in ensuring the successful adoption and integration of new initiatives within a complex organizational environment. You’ll be instrumental in shaping the impact of strategic transformations, working across various levels to drive effective change.This is a 12 month contract which requires the Change Management Lead to work at our client’s office in downtown Toronto 3 days per week.Advantages
Joining our client’s team as a Change Management Lead offers a unique opportunity to:

• Influence significant transformations: Play a key role in a large-scale change program, leaving a lasting impact on organizational effectiveness.
• Strategic impact: Leverage your expertise to advise senior leaders and shape strategic initiatives, contributing directly to business goals.
• Professional growth: Deepen your expertise in change management within a complex, dynamic environment, working on diverse and challenging projects.
• Collaborative environment: Work within a supportive, inclusive team that values collaboration, innovation, and continuous improvement.
• Autonomy and ownership: Thrive in an environment where you are empowered to take the lead, solve complex problems, and drive impactful results.

Responsibilities
As the Change Management Lead, you will:

• Assess and manage risk: Create and maintain all stakeholder impact and risk assessments.
• Drive communication strategies: Develop and execute all internal and external communications, including strategy refreshes, detailed plans, run sheets, FAQs, and the design and implementation of feedback loops.
• Shape organizational culture: Define, plan, and deliver the culture strategy and associated tactics.
• Map stakeholder journeys: Define, document, and create all impacted employee and contingent worker personas and their associated change journey maps, ensuring their ongoing maintenance.
• Develop change leadership: Design, build, test, and deploy a customized Change Agent/Change Leader program.
• Monitor readiness: Conduct Change Readiness Assessments throughout the program’s lifecycle.
• Support people change: Provide dedicated support to the People Change Management Workstream.
• Oversee training: Manage the complete training lifecycle, from needs definition and content creation to delivery.

Qualifications
Must-Haves:

• Experience: 10+ years of proven experience with project implementation and change management.
• Leadership: Demonstrated success in strategizing, architecting, and implementing initiatives in large organizations, with progressive levels of responsibility.
• Certifications: Prosci certified or other recognized change management certifications, with a strong preference for individuals who have led the Change Management workstream in support of large-scale transformation programs.
• Adaptability: Proven ability to navigate complexity and fluidity in project scope, demonstrating very high execution in partnership with other stakeholders and partners.

Nice-to-Haves:

• Experience in Human Resources.
• Knowledge of the Financial Services industry.

Summary
Ready to lead impactful change and shape the future of organizational transformation? If you are a strategic, influential, and results-driven Change Management professional, we encourage you to apply today!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary:

Location: Toronto, ON

Job date: Wed, 25 Jun 2025 07:13:48 GMT

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