CB – Client Management Support – Analyst

Job title: CB – Client Management Support – Analyst

Company: Deutsche Bank


Job description: Job Description:Details of the Division and TeamClient Management Team is the processing unit that coordinates internally and externally between internal shareholders and clients on New Client Adoption (NCA), Know Your Client (KYC), Periodic Review, ongoing account maintenance, ID overdue, Dormant account, reference letter etc., provides relevant documentation support and performs product setup for CB clients.What we will offer youA healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.You can expect:Supplemental Savings Plan on top of mandatory social security15 days of annual paid leave, plus public holiday & Flexible Working ArrangementA range of competitive benefits to suit your needsOn-line family doctor consultation for both employee & family membersEmployee Assistance Program for both employee & family membersYour key responsibilitiesProvide professional support on NCA, KYC, Account maintenance, ID overdue, Dormant account, reference letter, annual review, due diligence, data collection & analysis etc., follow up the documentation process, perform system setup etcWork as the process owner and ensure end to end management of all activities associated with the processEnsure adherence to standards, procedures. Maintain excellent service levels to ensure operational accuracy, continuously improve the process and efficiency. Escalate issues in timely manner where appropriateRemain updated with regulation and industry knowledge, ensure to comply with bank and country guidelinesMaintain good working relationship with all internal stakeholders.Support Line Manager on Project, Ad-hoc and Administration tasksFor Account Opening / KYC/ Periodic ReviewWork closely with coverage and operations to ensure smooth client on-boarding experience and fulfill the KYC, periodic requirements etcSeek clearance from Compliance and Business Management on implementation of new regulatory and internal requirements impacting KYC, NCA, Account maintenance, periodic review documentationFor System SetupPromptly and successfully on-board and provide professional ongoing support on e-banking and other service setup, including follow up the documentation process, perform system setup to activate, support technical trouble shootingArrange and coordinate with DB branches on the product setup for local, regional and global projectsWorks closely with Implementation, Legal and Product Management on procedures/workflow concerning product documentationYour skills and experienceUniversity graduated after Jan 2024 and less than 1 year relevant banking experience with proven track recordStrong interpersonal and effective communication skills, a team player with positive attitude and work ethicQuick learner with strong analytical & problem-solving skillsSound knowledge on KYC/NCA/Account maintenance, familiar with regulatory developments and legal environment could be a plusKnowledge of operating systems and processes, front end customer systems as well as banking products and servicesStrong written & spoken English and proficient in MS Office applicationsHow we’ll support youFlexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teamsDeutsche Bank is the leading German bank with strong European roots and a global network. Click to see what we do.Deutsche Bank & DiversityWe strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

Expected salary:

Location: Tianjin

Job date: Sun, 16 Mar 2025 01:50:08 GMT

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