Cash collections Specialist – Operational Efficiency

Job title: Cash collections Specialist – Operational Efficiency

Company: SAP


Job description: We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.What you’ll doIn this paid role you will be overseeing daily operations of your customer portfolio. Identifying potential receivable risks and work on resolution. Use Continuous improvement approach to get things better. Ensure compliance with internal control systems.What you’ll do

• Introduce and implement innovative solutions, including analysis, and AI technologies that Improve process automation and enhance operational efficiencies to meet challenging goals.
• Serve as O2I SPOC for dispute resolutions and customer queries that require specific O2I knowledge to meet Cash Collection targets.
• Utilize data effectively for refined analysis to improve decision-making and reduce analysis time.
• Act as role model for innovative and agile approaches and support O2C mindset.
• contribute to a positive customer experience through an effective customer segmentation and services provided.

What you bring

• Technical expertise combined with end-to-end process understanding.
• Proven experience in managing complex operational tasks within order-to-invoice domains.
• Strong skills in automation and utilizing AI solutions like Microsoft Co-pilot.
• Aptitude for proactive problem-solving and enhancing customer and stakeholder satisfaction.
• Ability to significantly reduce processing times, increase cash flow efficiency, and improve overall productivity in the Cash Collection department.
• Preferred SAP knowledge in FI/CO/SD/ILP/DM/CM, CRM, PRM, Cloud Reporting, Dispute Management, Collection Management, Customer Blocking Tool and Order Management.
• 2 years of professional experience, within Cash Collection as an advantage.
• Fluency in English, German language as advantage.

What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP’s vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents’ and kids’ room.BENEFITSYearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.#SAPFinanceCZCareers​Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 417752 | Work Area: Finance | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.Requisition ID: 417752Posted Date: Feb 6, 2025Work Area: FinanceCareer Status: ProfessionalEmployment Type: Regular Full TimeExpected Travel: 0 – 10%Location:Prague 5, CZ, 158 00Job alert

Expected salary:

Location: Praha 5

Job date: Sat, 08 Feb 2025 06:10:01 GMT

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