Case Manager – Migration Support Program

Job title: Case Manager – Migration Support Program

Company: Australian Red Cross


Job description: Full-time hoursMaximum term until 30th November 2025Based in East PerthAbout Us
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.About the role
A Case Manager performs a key role in the planning and coordination of delivery of essential services to clients of our Humanitarian Migration Support Program teams, bringing their professional social and community services practice interests to support humanitarian migrants to successfully establish their lives in Australia.As a Case Manager, you will have a substantial caseload of recently arrived refugees who are living within your region. While a case can comprise an individual, most cases comprise a family aligned group. Caseloads vary according to the complexity of needs and supports required to attain successful settlement outcomes. You will be required as part of your day-to-day travel to attend meetings, undertake client home visits or transport clients to meetings with other services.
Red Cross vehicles are provided for this travel. Sometimes you may be asked to travel to another location within Australia in support of clients or to undertake relevant Red Cross agency business for multiple days.What you will bringDemonstrated sound technical knowledge and expertise in providing high quality case management support.Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments and developing effective case plans and safety planning.Proven ability to identify service gaps and manage complex cases within a context of competing prioritiesDemonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, torture, and trauma and who experience ongoing safety risksA sound understanding of the social and political issues and needs impacting migrants in transition (including people seeking asylum, trafficked people and people who have been forced into marriage).Application of knowledge, skills and experience in a variety of client practice approaches and frameworksDemonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (who can include statutory and law enforcement agencies)Well-developed interpersonal and written communication skillsA current Working with Children’s Check and Australian Drivers Licence is essentialBachelor Of Social Work or equivalent alternative qualification is preferable, however a Diploma in Community Services (Case Managment) will be considered with relevant experienceBenefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay – and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.
Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
Career development: Access to ongoing learning, training, and development coursesFurther information
This role is covered by the Social, Community, Home Care and Disability Services Award – Level 4 Salary from $85,145.84 FTE + superannuation + salary packaging.
For additional enquiries, please contact Sian Giar on 0466 454 023 for a confidential discussion.
Applications close: Tuesday 4th March 2025Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier
While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.Job Ref #:12116

Expected salary:

Location: East Perth, WA

Job date: Wed, 19 Feb 2025 08:24:24 GMT

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