Case Manager, Comcare Business

Job title: Case Manager, Comcare Business

Company: QBE Insurance


Job description: Primary Details Time Type: Full timeWorker Type: EmployeePlease see more information about QBE careers herePermanent Full TimeHybrid position available in Parramatta NSW or Melbourne VICYour new roleAt QBE, our customers are at the heart of everything we do. As a Case Manager in our Self Insurance, Comcare Business, you will assist injured workers with their injury management and return to work plans whilst maintaining relationships built on trust with all stakeholders involved.The key activities of our Case Managers in Self Insurance Include:Provide a range of coordinated high quality case management services for portfolios under the relevant NSW legislation.Contribute to improvements through proactively managed relationships, measured performance against expectations and contractual requirements, service standards and best practice delivery.Prepare for, and participate in, cyclical events such as audits, claims review meetings, and association meetings.About youInsert what we are looking for, either a few sentences or bulletMust have experience in workers compensation case management, within Self-Insurance & Comcare Business.Developed knowledge of workers compensation legislation.Professional experience in a fast-paced, customer-centric environmentA high degree of influencing skills, partnered with strong written and verbal communication skills.About QBEWe can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment – what if it was yours too?Your career at QBE — let’s make it happen!BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balanceOur ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks’ gender-equal flexible leave for all new parents, including paid superThe ability to maximise retirement savings through voluntary super contributions and company matchingIncome protection insurance & reimbursed Death and Total Permanent Disability insurance premiumsAdditional leave and support through QBE’s Family Domestic Violence First Responder NetworkDiscounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partnersRewards & RecognitionWe value our employee’s experience with us and are proud to have been recognised for the following awards:2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsGold Employer status for 4 years in a row 2019 – 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusionRanked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduatesTop 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)Family First accredited employer since 2021Apply nowClick APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us atSkills: Analytical Thinking, Case Management, Claims Settlement, Communication, Critical Thinking, Customer Service, Data Privacy, Disability Claims, Intentional collaboration, Managing performance, Negotiation, Personal Injury Claims, Risk Assessments, Sound Judgment, Stakeholder ManagementApplication Close Date: 05/06/2025 11:59 PMHow to Apply:To submit your application, click “Apply” and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Expected salary:

Location: Parramatta, NSW

Job date: Tue, 20 May 2025 04:13:46 GMT

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