Case Manager

Job title: Case Manager

Company: Marsh McLennan


Job description: Company: MarshDescription:We are seeking a talented individual to join our Wellnz team at Marsh. This role will be based in Wellington. This is a hybrid role that has a requirement of working at least three days a week in the office.Wellnz , a part of Marsh, has an opportunity for a self-motivated, talented individual experienced in TPA/ACC Case Management, looking for something different, where they can put their excellent case management, communication and relationship building skills to use.Wellnz is a leader in human risk consultancy. We work closely with our employers to support their people with: injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention and other wellbeing services.We will count on you to:

• Manage a portfolio of client cases for work or non-work injury claims
• Ensure injury claims meet Client Service Level Agreements, ACC Audit Standards, legislation, and Wellnz’s commitment to quality
• Provide day-to-day coordination of a claims management support team
• Set clear expectations regarding support under ACC legislation
• Promote a healthy and safe working environment

What you need to have:

• Experience in injury rehabilitation case management or equivalent experience in a relevant health discipline
• Relevant tertiary qualifications in business and/or rehabilitation or a health-related discipline
• Thorough knowledge of the ACC Accredited Employer Programme (AEP)
• Strong clinical and ACC legislative knowledge
• Proven effective communication, interpersonal, relationship, and leadership skills

What makes you stand out:

• Excellent written and oral communication skills, including the ability to deliver unfavourable news
• Strong customer service skills with a people-first focus
• Negotiation skills and conflict resolution abilities
• Sensitivity to equity, culture, and disabilities
• Self-motivation, energy, and confidence to work independently

Why join our team:

• A competitive market salary with annual performance reviews
• Matched KiwiSaver up to 4%
• Corporate discount programme
• Subsidised Southern Cross Health insurance and access to MyCare
• Wellbeing programmes and Wellbeing Days
• Flexible working opportunities to support work/life balance
• Opportunity to learn and grow as a professional
• Paid parental leave and additional lifestyle leave
• Volunteer leave and annual flu vaccinations
• Modern CBD offices with a great team environment

Applications can be accepted from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Expected salary:

Location: Wellington

Job date: Sun, 06 Apr 2025 06:38:28 GMT

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