Case Management Team Lead (Grade V) Corporate Business Support Dublin 2

Job title: Case Management Team Lead (Grade V) Corporate Business Support Dublin 2

Company: Lex Consultancy


Job description: Regulatory / Case Management Team Lead (Grade V)

• Dublin 2 (Onsite 2 days per week)
• 2 Year FTC with a view to permanency
• Flexitime, Pension, 22 days Annual leave
• Salary: €51,718

About the Role
We’re seeking an experienced and organised professional to lead a busy case management team within a regulatory and planning function. This role involves managing complex application processes, supporting departmental projects, and ensuring high standards of compliance, efficiency, and service delivery.Reporting to the Department Manager, you’ll oversee a team, coordinate projects, and act as a subject matter expert for workflow systems and process improvements.Key Responsibilities

• Lead, support, and develop a team to achieve performance targets and service goals.
• Oversee the processing and management of a range of regulatory or licensing applications.
• Act as business owner or subject matter expert for projects and key systems.
• Ensure all processes meet internal quality management standards.
• Monitor workloads, track progress, and provide regular performance reports.
• Contribute to the development and improvement of operational procedures.
• Collaborate with other teams, departments, and external stakeholders to ensure timely and effective service delivery.
• Represent the department in internal and external meetings.

What We’re Looking For

• At least 2 years of relevant administrative or operational experience in a regulated, process-driven, or public service environment.
• Proven people management skills, with experience supervising a team.
• Strong organisational and project management abilities.
• Excellent communication and interpersonal skills.
• Confident using workflow and information management systems.

Desirable Skills

• Experience with process mapping, Lean, or continuous improvement initiatives.
• Understanding of regulatory or licensing procedures in any industry.
• Ability to adapt to new systems and processes quickly.

Expected salary: €51718 per year

Location: Southside Dublin

Job date: Sat, 09 Aug 2025 00:36:38 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck