Business Systems Analyst – QMS

Job title: Business Systems Analyst – QMS

Company: Intuitive Surgical


Job description: Company DescriptionAt Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.Job DescriptionPrimary Function of PositionThe EQMS Business Analyst will be responsible for identifying, developing and implementing software solutions. This will include working with process owners to identify continuous improvement opportunities and develop software solutions to support process effectiveness and efficiencies. Individual will also be accountable for managing projects and software throughout their respective lifecycles.Essential Job Duties

  • Directly participate in the analysis, configuration, modifying and implementation of IT Business Systems
  • Demonstrate good communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of IT systems
  • Analyze the effectiveness and efficiency of existing business processes and business requests, and recommend solutions using system standards and best practices
  • Conduct analysis of system specifications, configurations and develop appropriate documentation
  • Create detailed specifications and process flows to provide direction to application developers
  • Perform solution designing, requirements definition, functional design, testing and implementation of IT solutions
  • Support, assist and train the users on new modified system configurations highlighting the impact on business processes
  • Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates
  • Work closely with onsite team, off shore team, managers and executives to ensure the release of high quality solutions
  • Comply with regulatory and change control requirements and processes

#LI-HybridQualificationsRequired Skills and Experience

  • Minimum 5 years of TrackWise System Analysis experience
  • Experience in Medical Device manufacturing industry and systems regulations (21 CFR Part 11, GxP, GAMP, etc.) and good understanding of CAPA and Complaints processes
  • Perform business requirements gathering, requirements analysis, business system design, installation, configuration, user testing and validation support of TrackWise based applications.
  • Java Programming: Strong knowledge and experience in Java programming, including Java 8 features and beyond.
  • Frameworks: Proficiency in Java frameworks such as Spring, Hibernate, and Apache Struts for building and maintaining applications.
  • Web Technologies: Understanding of web technologies like HTML, CSS, and JavaScript, along with frameworks like Angular or React.
  • Database Management: Experience with database management systems (DBMS) like MySQL, Oracle, or MongoDB, including SQL queries and database design
  • Create workflows, Business rules, TWC automation, Notifications and Migrate updates.
  • Create TrackWise WebServices(Search/Populate/Transfer) using OWS/IWS.
  • Create and Implement Crystal Reports
  • Exposure to integration with SAP ERP and CRM systems preferred
  • Familiarity with Software Development Lifecycle (SDLC) processes
  • Good verbal and written communication skills
  • Ability to work on multiple projects concurrently.
  • Ability to work with minimum supervision or guidance
  • Should contribute in team building measures like Knowledge Management & Mentoring

Required Education and Training

  • Minimum education: Bachelor’s or undergraduate degree in Computer Science, Information Systems or equivalent experience

Preferred Skills and Experience

  • Trackwise & Trackwise Digital experience preferred

Additional InformationIntuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Expected salary:

Location: Bangalore, Karnataka

Job date: Sun, 06 Apr 2025 06:17:55 GMT

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