Business Systems Analyst, ITS Product Delivery

Job title: Business Systems Analyst, ITS Product Delivery

Company: Canadian Institute for Health Information


Job description: Who we areWe are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada’s health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada’s health care systems.CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?Under the supervision of the Senior Business Systems Analyst, the Business Systems Analyst will work with CIHI’s internal business stakeholders and Information Technology and Services (ITS) teams to perform a full range of business and system analysis, prepare business and systems specifications, logical data mapping, participate in Quality Assurance (QA) planning and testing, and help to streamline existing processes to improve efficiency. The Business Systems Analyst utilizes business analysis best practices and system development life cycle principles concepts and techniques to identify and analyze business processes, data and software requirements (functional and non-functional) and documents detailed specifications using CIHI’s standardized development methodology and artifacts.What you’ll do1. Develop and maintain contact with key business counterparts within CIHI’s Program Area(s) for assigned projects/programs to fully understand business requirements and processes as well as ensure awareness and knowledge of corporate and business area direction.2. Interface between ITS resources and Business Area(s) to obtain and capture detailed business, system and service level requirements, including current and future needs.3. Assist in the integration of technical solutions with the business environment, recognizing systems design and data interdependencies and reusability.4. Assist in the development of conversion and implementation strategies. Conduct pre and post implementation reviews.5. Facilitate discussions and interviews while working with Business Area(s) stakeholders and ITS resources to ensure client needs are met through the delivery of annual product and system enhancements.What you’ll bring to the table

• University degree in Computer Science, Health Informatics, Business Administration, or related discipline. Business Systems Analysis Certification or equivalent is an asset.
• Minimum three years of progressive broad-based IT/business systems analysis experience in complex, multi-user information system implementations and proven working experience in the development of business and/or system requirements, business and process modelling as well as business process improvement initiatives associated with custom developed or packaged solutions.
• Business and process reengineering experience, and understanding of the relationships between business processes and organization policies.
• Understanding of user and business requirements in factual and conceptual terms and the ability to translate these into information systems specifications.
• Understanding of recent Java, Oracle and Data Analytics technologies (SAS, Python, R, etc) and development tools.
• Proficiency in the Microsoft Office suite of products.
• Sound technical and business writing skills and experience with documentation deliverables pertaining detailed requirements (including but not limited to process flow, activity diagrams, use cases, data models, test documentation and training material).
• Strong analytical, conceptual and problem solving skills.
• Effective communication (verbal and written) skills.
• Excellent interpersonal skills; ability to work as part of a multi-disciplinary team with minimal supervision.
• Fluency in English is required, bilingualism in both official languages is an asset.

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our ‘Careers’ section.We thank all those who apply, however, only candidates selected for an interview will be contacted.At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

Expected salary: $77390 per year

Location: Toronto, ON – Ottawa, ON

Job date: Fri, 18 Apr 2025 07:13:59 GMT

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