Business Systems Analyst

Job title: Business Systems Analyst

Company: InSync


Job description: We are looking for a Business Systems Analyst for a 12-month contract position, with possible extensions in Edmonton, Alberta. Must be legally entitled to work in Canada.Schedule is available as hybrid or onsite, with occasional meetings on site.Role Description
Our client is seeking a Senior Business Systems Analyst with expertise in business architecture, system integration, and data strategies. The Consultant will play a key role in business analysis, system transition planning, and technical documentation. They will facilitate design and architecture reviews, lead stakeholder engagement activities, and provide expertise in aligning technical solutions with business objectives. Additionally, they will support the development of transition requirements, interface messaging solutions, and business process enhancements to ensure the successful modernization of the company’s systems.Key responsibilities will include performing business analysis activities, facilitating workshops, and documenting business architecture artifacts. The ideal candidate will support change management initiatives, particularly those related to the decommissioning of legacy systems, and will assist in developing enhancements for Digital Services software solutions. The role also includes ensuring compliance with government cloud security policies, supporting CRM development in response to new interface requirements, and coordinating system integration efforts between HOME and 1GX.This position demands extensive experience in CRM and ERP integration, data migration, public sector digital transformation, and stakeholder management. The ideal candidate will have a strong background in business process reengineering, workflow optimization, and release management, ensuring that the company’s modernization initiatives are implemented effectively.Responsibilities

• Conduct comprehensive business analysis activities to evaluate current and future states of housing programs, housing providers, and associated stakeholders, ensuring alignment with modernization initiatives.
• Facilitate and actively participate in design reviews, architectural assessments, and issue management meetings to ensure accurate interpretation of functional requirements and alignment with the company’s Information and Communication Technology (ICT) strategies.
• Organize and lead stakeholder workshops, including preparing materials, agendas, and reports, to gather business requirements and drive informed decision-making.
• Maintain and update business architecture artifacts, ensuring that changes to organizational structures, business processes, and system functionalities are accurately documented.
• Provide change management support for the decommissioning of legacy systems and reporting solutions, ensuring seamless transitions with minimal operational disruption.
• Contribute to the development and enhancement of the company’s CRM (Microsoft Dynamics 365), ensuring compatibility with evolving business needs and integration with the 1GX system.
• Identify, document, and analyze business, stakeholder, and solution requirements from internal and external partners to support system modernization efforts.
• Develop evaluation criteria for multiple solution options, conducting in-depth analysis to determine the most effective and efficient approach for implementation.
• Define acceptance criteria, create test plans, and develop test cases for solution enhancements, ensuring robust validation of business and system requirements.
• Establish transition requirements and strategies to facilitate the seamless transfer of business rules, processes, and information between systems and across organizations.
• Lead the development of enhancements for Digital Solutions software solution, ensuring improved accessibility, efficiency, and service delivery.

Required Skills and Experience

• Diploma or Degree in Business or Information Technology related field
• Agile Scrum Master Certification
• Successfully implemented 3 Microsoft Dynamics 365 Systems with customer engagement solutions OR Microsoft Dynamics 365 Certification OR 2 years of experience working with Microsoft Dynamics 365 customer engagement solutions
• 5 years of experience as a Senior Business and Systems Consultant
• 5 years of experience in business analysis and technical solutioning for a Microsoft enterprise-class system, including interface messaging, data integration and transition planning.
• 5 years of experience leading workshops, gathering and documenting business, process maps and functional requirements from stakeholders
• 5 years experience coordinating production control and release management in complex environments with multiple organizational entities and stakeholders

Desired Skills and Experience

• 5 years experience working on projects utilizing legacy technologies such as .NET, Java or FoxPro
• 5 years of experience developing and implementing business and technical transition plans for system migration
• 5 years of experience developing test plans and test cases mapped for future state requirements
• 5 years experience in developing data migration processes for data from legacy applications and other sources
• 5 years experience developing reports using Microsoft SQL Server Reporting Services
• 5 years experience implementing data migration and integration solutions using Microsoft SQL Server Integration Services
• 10 years experience creating and implementing a software development life cycle in an enterprise environment
• 5 years of experience as a lead change manager for large organizational system changes
• 5 years of experience as a Senior Business and Systems Consultant for a public sector client, including government agencies, boards, commissions or similar organizations

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.

Expected salary:

Location: Edmonton, AB

Job date: Fri, 28 Feb 2025 06:10:55 GMT

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