Business Support Specialist

Job title: Business Support Specialist

Company: Clark Recruitment


Job description: Business Support SpecialistThe Business Support Specialist role is a hybrid position that combines key responsibilities of a Buyer and Customer Service Specialist. This role plays a central part in managing vendor relationships, supporting purchasing activities, and ensuring seamless communication across departments. With a strong focus on data accuracy, trend analysis, and customer service, the role contributes to the overall efficiency of the supply chain and supports strategic decision-making through business intelligence and reporting tools.
Key Responsibilities

  • Continuously update competitor knowledge within both off-price and full-price sectors to ensure the business is positioned as the premier off-price destination.
  • Maintain and develop the best position with vendors to ensure we are the exclusive or first point of contact for any off-price activity.
  • Maintain a high level of trend awareness for responsible departments and the market in general.
  • Feed ongoing ideas and strategies internally to all relevant teams, including Marketing, Upload and E-commerce, ensuring the buying function is up to date with all developments.
  • Assist departments with following purchasing procedures, as well as following up on their orders to ensure accuracy.
  • Create supporting spreadsheets and other related documentation as directed.
  • New Vendor & Customer Set-Up.
  • Conduct business user master file audits.
  • Analyze costing inputs/trends for each product category.
  • Manage seasonal order purchases and reorders, ensuring deliveries are received on schedule.
  • Ensure clear and timely vendor communication in a concise, accurate, and professional manner.
  • Process vendors’ purchase orders and follow up to ensure on-time deliveries, correct pricing, terms, and specifications.
  • Handle special projects/research for the department.
  • Standardize and manage supply chain data to streamline operations from vendors.
  • Assist in the direct site’s purchasing of materials and deliverables.
  • NLPE/NPI strategic actions.
  • Business Intelligence and Data Analysis
  • Use Power BI and other business intelligence tools to create reports and dashboards for export operations.
  • Analyse export data to identify trends, inefficiencies, and areas for improvement.
  • Develop key performance indicators (KPIs) and metrics to track export performance and operational efficiency.

Expected salary:

Location: Co Laois

Job date: Sat, 19 Apr 2025 06:23:51 GMT

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