Job description: Business Support SpecialistThe Business Support Specialist role is a hybrid position that combines key responsibilities of a Buyer and Customer Service Specialist. This role plays a central part in managing vendor relationships, supporting purchasing activities, and ensuring seamless communication across departments. With a strong focus on data accuracy, trend analysis, and customer service, the role contributes to the overall efficiency of the supply chain and supports strategic decision-making through business intelligence and reporting tools. Key Responsibilities
Continuously update competitor knowledge within both off-price and full-price sectors to ensure the business is positioned as the premier off-price destination.
Maintain and develop the best position with vendors to ensure we are the exclusive or first point of contact for any off-price activity.
Maintain a high level of trend awareness for responsible departments and the market in general.
Feed ongoing ideas and strategies internally to all relevant teams, including Marketing, Upload and E-commerce, ensuring the buying function is up to date with all developments.
Assist departments with following purchasing procedures, as well as following up on their orders to ensure accuracy.
Create supporting spreadsheets and other related documentation as directed.
New Vendor & Customer Set-Up.
Conduct business user master file audits.
Analyze costing inputs/trends for each product category.
Manage seasonal order purchases and reorders, ensuring deliveries are received on schedule.
Ensure clear and timely vendor communication in a concise, accurate, and professional manner.
Process vendors’ purchase orders and follow up to ensure on-time deliveries, correct pricing, terms, and specifications.
Handle special projects/research for the department.
Standardize and manage supply chain data to streamline operations from vendors.
Assist in the direct site’s purchasing of materials and deliverables.
NLPE/NPI strategic actions.
Business Intelligence and Data Analysis
Use Power BI and other business intelligence tools to create reports and dashboards for export operations.
Analyse export data to identify trends, inefficiencies, and areas for improvement.
Develop key performance indicators (KPIs) and metrics to track export performance and operational efficiency.
Expected salary:
Location: Co Laois
Job date: Sat, 19 Apr 2025 06:23:51 GMT
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