Business Support, Facilities Support

Job title: Business Support, Facilities Support

Company: Jones Lang LaSalle


Job description: JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job Title- Business Administrations and Facilities SupportJob Description SummaryTo provide comprehensive administration, reception & workplace coordination for clients as directed.Internal Processes Management

• Partnering with the Client/Stakeholder(s)
• Proactively engage stakeholders to ensure that client expectations are met
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• Key point of contact for Facilities within our client’s portfolio
• Vendor Coordination – Ensure vendors are well-managed, delivering services on time

Analytics

• Develop an understanding and working knowledge of the following software systems

Corrigo – PPM System
JDE
iAuditorAdministration

• Assist Facilities Coordinator & clients with administrative duties
• Implement, comply with and audit all internal management systems, for quality assurance
• Pro-actively develop and manage client / business unit relationships and streamline processes

Client Focus & Relationship Management

• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements
• Has a customer service-oriented attitude

Organizational Skills

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters daily

Key skills

• Proficient in English and communications via Telephone, email and Microsoft suite of product
• Experience in property / facilities / project management related fields.
• Experience in Receptionist roles and able to provide support
• Demonstrated knowledge of technical services.
• Ability to deal with a variety of complex issues concurrently, within tight operational deadlines.
• High numerical skills with the ability to manage details and develop systems for contract financial management
• Advanced skills in Excel
• Sound computer skills including Microsoft suite Microsoft Word, Access and Power Point etc
• Analytical and / or financial experience
• Excellent communication, organisation and interpersonal skills
• Goal oriented and focused on meeting performance targets.
• Excellent client service and communication skills.
• Ability to work well monotonously and in a team environment.

Duties and Responsibilities include but not limited to:

• Provide general reception services by answering and routing all incoming calls, responding to general office emails, tendering to voicemails and public inquiries
• Ensure the smooth operation of Front of Office area, general office equipment and kitchen
• Perform general office administrative tasks such as creation of word documents, spreadsheets, publications, and signage for the office
• Assist staff with printing of documentation and binding
• Provide support to inventory management of CE uniforms, processes and issuing of tax invoice for internal records
• Act as key point of contact between client and Building Management

• Provide timely business administration support to all business units

• Couriers and shipment related requests
• Assist with monthly invoice reconciliation
• Preparation of onsite catering requirements
• Organizer of all in-house events and coordinate with other sites if necessary
• Building and Office Access Management
• Create, update and maintain SOP documentations
• Manage resources – Meeting rooms, carpark facilities, employee lockers
• Supporting the management of IT assets – issuing, collecting returns, updating records and scraping
• Assist with meeting room audio and visual set-up

• Process orders and maintains inventories on all general office supplies, facilities equipment and stationery

• Aid in training room requirements and Audio and Visual set up
• Assist in review, revise, update contracts and filing when necessary
• Management and printing of ID cards for all Australia sites
• Accounts – invoicing related enquiries
• Investigating incorrectly delivered parcels and facilitate freight logistics for internal/external party
• Record, track, collection and communication of building mails and deliveries to relevant parties
• Assist in the collection and distribution of IT assets for new/existing/ exiting employees
• Create and maintain a welcoming environment by greeting and assisting all visitors, staff and employment candidates
• Serve as a liaison between office staff and Facilities Management in service requests and onsite
• Carry out, report and record monthly and quarterly inspections and ensure accurate remediation of defects or any non-compliances
• Assist in the management of preventive maintenance schedules (A/C, fire marshals, emergency lighting, etc.).
• Provide support to field services operations, fleet management and arrange return of E-tags

Location:On-site –Chatswood, NSWJob Tags:HiringIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Expected salary:

Location: Chatswood, NSW

Job date: Wed, 11 Jun 2025 07:24:29 GMT

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