Business Relationship Manager

Job title: Business Relationship Manager

Company: QBE Insurance


Job description: Primary Details Time Type: Full timeWorker Type: EmployeeLocation: Sydney, Parramatta or NewcastleType: Permanent, full timeHybrid role, Happy to talk flexible workingThe opportunityWe have a fantastic opportunity for a Business Relationship Manager to join our Workers Compensation team as a Business Relationship Manager. In this role you will be responsible for developing, building and maintaining relationships with customers and intermediaries to expand the people risk business in NSW and nationally. You will need to have a strong focus on relationship management and sales, whilst meeting all compliance and regulatory standards.Your new roleYou will work as part of a National team and be responsible for the account management of a portfolio of customers. You will also;Develop engagement plans, proactively developing key relationships and analyse current trends and growth opportunities within the portfolioEstablish and maintain strong relationships with customers, internal and external stakeholdersBe the voice of the customer in our business, with the ability to work across different business units to bring the best of QBE to the customers program.About youWe are looking for candidates with extensive workers compensation experience from either a Broker, Account Management, Claims or Underwriting background. You will also have:A market presence that ensures credibilityStrong working knowledge and understanding of workers compensationOutstanding customer service and relationship building skillsStrong communication and negotiation skillsExcellent analytical skills and a high attention to detailKnowledge of the insurance industry and claims lifecycleAbout QBEWe can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balanceOur ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks’ gender-equal flexible leave for all new parents, including paid superThe ability to maximise retirement savings through voluntary super contributions and company matchingIncome protection insurance & reimbursed Death and Total Permanent Disability insurance premiumsAdditional leave and support through QBE’s Family Domestic Violence First Responder NetworkDiscounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partnersRewards & RecognitionWe value our employee’s experience with us and are proud to have been recognised for the following awards:2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsPlatinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusionRanked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduatesTop 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)Family First accredited employer since 2021Apply nowAPPLY NOW and let’s make it happen!Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us atSkills: Analytical Thinking, Business Management, Client Onboarding, Communication, Critical Thinking, Customer Value Management, Decision Making, Financial Products, Intentional collaboration, Managing performance, Marketing, Negotiation, Sales Management, Stakeholder Management, Team ManagementApplication Close Date: 09/03/2025 11:59 PMHow to Apply:To submit your application, click “Apply” and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Expected salary:

Location: Sydney, NSW

Job date: Thu, 27 Feb 2025 07:56:05 GMT

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