Business Process Analyst

Job title: Business Process Analyst

Company: Payfuture


Job description: Job DetailsRequirementsObjectives of this roleAnalysing current business processes, workflows and procedures to identify areas for improvementDeveloping and implementing optimised processes and procedures to enhance efficiency, productivity and customer satisfactionCollaborating with stakeholders to design and execute process improvement initiatives aligned with organisational goalsMonitoring and evaluating the effectiveness of implemented process changes, measuring key performance indicators and making necessary adjustments for continuous improvementStay updated on industry trends, emerging technologies and process improvement methodologiesYour tasksConduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvementDevelop and implement relevant processes and technologies to optimise the organisation’s internal operationsCollaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operationsCommunicate with shareholders and stakeholders to ensure alignment on proposed changesMonitor process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustmentsCreate process documentation and guidelines, including standard operating procedures and workflow diagramsProvide training and support to team members on new processes and best practices.Company DescriptionPayFuture is a Next Generation technology innovative payment gateway connector offering large e-commerce brands the ability to connect to local payment solutions across multiple global emerging market countries. Payfuture offers online businesses access to countries where 85% of the world’s population reside. Payfuture enables global online merchants to generate immediate net new revenue streams by accessing these traditionally challenging emerging markets with ease. By giving access to just one software API online businesses are able to access multiple emerging market countrys local payment options giving instant availability to the most popular payment options per country.As internet usage grows in these regions so does the opportunity for e-commerce merchants, local as well as international, to enter these untapped markets and increased their growth and profitability. Utilising PayFuture’s payment solutions offers competitive advantages in areas such as customer journey, increased approval rates as well as conversion recovery to increase a merchants revenue. Opening these new markets means Payfuture ensure that our merchants profitability increases.

Expected salary:

Location: Dubai

Job date: Thu, 20 Mar 2025 23:04:49 GMT

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