Business Process Analyst – 12 month FTC

Job title: Business Process Analyst – 12 month FTC

Company: Rest


Job description: Company DescriptionSupporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date: Sunday 23rd March 2025.Please note we can consider applications from candidates based in Melbourne, Sydney or Brisbane.Please note Rest does not accept speculative resumes from recruitment agenciesRest will review applications prior to the closing date and may close the role earlierJob DescriptionEstablished in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.Rest’s Investments Services & Transformation (IS&T) team are accountable for delivery of Strategic and BAU projects. This includes the design, delivery and embedment of end-to-end change across Investment Front Office and Middle Office ecosystem. Our priority is ensuring change is aligned with our strategy and core business capabilities and delivering value to our members.The Business Process Analyst will work closely with the Senior Change Manager, Project Delivery Teams and impacted stakeholders across Investments to help define target operating models and embed changes in the business. This will involve systematically working through our current end-to-end business processes, identifying and articulating the changes required in how our processes work and aligning them to our future state target operating model.Key Accountabilities and ResponsibilitiesThe Change Process Analyst’s responsibilities include:

• Gathering and documenting requirements: Business process analysis activities targeted at documenting our current and future state processes
• Stakeholder management: Engage, inform and negotiate with both internal and external stakeholders to elicit and validate requirements and prioritise them
• Change Management: Experience in ensuring the adoption of new operating models, business processes, and systems
• Produce high quality artefacts: Including but not limited to process maps; impact analysis documents, procedures, and user guides as required
• Team communication and collaboration: Work closely with Project Team members and Investment stakeholders to ensure the change and benefit is understood across stakeholder groups
• Business Process change Benefits: Translate process maps into high level documentation that can be shared with senior leadership to demonstrate change, benefits and alignment to strategy
• Training: Work with Front & Middle Office teams to ensure all stakeholders are trained as required, assisting change manager(s) to understand the impact of the change to the business and provide input into the communications plan
• Identify & mitigate risks: Use a critical eye to identify potential risks and issues in process design and mitigants to manage or resolve them

Qualifications

• Bachelor’s degree
• IIBA® or similar industry standard certification preferred.

Experience:

• Business domain knowledge in superannuation and investment management operating models and ecosystems (Front & Middle Office)
• Proven experience in documenting end-to-end business processes, procedures, and ensuring adoption of new operating models and systems
• Demonstrated experience with Agile delivery and collaboration tools (e.g., JIRA and Confluence) within an Agile delivery environment
• Understanding of modelling techniques such as BPMN, UML®, SIPOC, and value stream analysis
• Excellent analytical, problem-solving, and communication skills, with the ability to influence stakeholders at all levels
• Experience in writing user stories, acceptance criteria, and producing high-quality process documentation
• Ability to work under pressure, meet deadlines, and prioritise workloads effectively

Additional InformationOur benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities
• Hybrid working
• Purchase leave scheme and gender neutral 16 weeks paid parental leave
• Super Contribution Continuation for 12 Months of parental leave
• Linkedin Learning
• Income Protection Insurance
• Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours)
• Rest Stops – meeting free breaks

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion – where people feel welcome, safe to be themselves and inspired to do their best.We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.Please note only people with the right to work in Australia will be considered.*Funds under management as at 30 June 2024. Rest is recognised as a by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.

Expected salary:

Location: Sydney, NSW

Job date: Sat, 15 Mar 2025 23:35:26 GMT

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