Business Planning And Service Analyst

Job title: Business Planning And Service Analyst

Company: Blacktown City Council


Job description: Job No: BC3282
Location: Blacktown, NSWBlacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.With $24.8 billion regional economy, Blacktown City is also home to 35,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.About the opportunity
Blacktown City Council has an exciting new permanent, full-time role for an experienced and high-performing professional with a passion for innovation and continuous improvement. This is a great opportunity to drive business and service planning in one of Australia’s largest and most dynamic councils.You will be part of an outstanding Integrated Planning and Reporting team, providing insight to decision makers. Working across the organisation at all levels, you will coordinate business planning, analyse and present results to contribute to service improvement, and support the business to implement change.
In this position you will:

• Develop business planning systems incorporating Council and service-level KPIs across information systems and work processes
• Update and facilitate the review and development of Council IP&R and other organisational documents as required, including service information and commitments for the annual Operational plan, informed through the business planning process
• Continually investigate and implement improved service planning and reporting systems that will support Council’s diverse range of business activities
• Adhere to statutory and legal requirements
• Promote and maintain a positive corporate image
• Initiate, design and develop projects, programs and/or strategies to address identified IP&R needs.

Qualifications and experience
Essential:

• Degree qualifications in business or a relevant field
• Solid relevant working experience
• Proven ability to analyse, interpret, and visualise datasets to derive actionable insights and support data-driven decision-making
• Demonstrated experience in corporate or integrated planning, reporting and performance measurement
• Sound understanding of the NSW Local Government Integrated Planning and Reporting Framework
• Highly developed computer skills, with capacity to administer, train and support users in a corporate software system
• Ability to negotiate with key stakeholders to transfer and clarify various types of business data into meaningful information
• Excellent communication and interpersonal skills
• Highly developed organisation and time management skills and proven ability to meet challenging deadlines.

Essential:

• Broad local government experience
• Current class C driver’s licence.

Remuneration and benefits
The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $2,165.24 per week
• 35-hour working week
• Opportunity to participate in Council’s flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety
Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.
We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.Best of luck.Contact officer: Ross Kingsley on 9839 6447
Internal ref: BCC2083

Expected salary:

Location: Blacktown, NSW

Job date: Sun, 20 Jul 2025 03:39:44 GMT

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