Business Management Manager

Job title: Business Management Manager

Company: HSBC


Job description: Job descriptionA Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.Wholesale Chief Operating OfficerHang Seng’s Commercial Banking (CMB) and Global Banking (GB) businesses provide customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialistsWe are currently seeking a high caliber professional to join our department as Business Management Manager.Principal responsibilities:

• Provide business management support for Wholesale Banking (CMB/GB)
• Support the workforce planning including headcount and expense budgeting to ensure these align with the Group’s directives
• Assist in the monitoring and driving changes on headcount resources by conducting productivity and structural review according to business needs
• Develop and recommend changes and improvements to operating models, procedures and practices
• Manage people development programs in areas such as MT program, talent development, performance management, etc. as well as snapshot follow-up
• Support the people initiatives and internal communications incl. the organization of staff events for Wholesale Banking
• Enhance customer relationship and loyalty by campaigns and events

Requirements

• University degree in Business Management, Banking, Finance or a related discipline
• Minimum 5 years of experience in banking industry with focus on commercial banking and good understanding of trade finance, investment & treasury, insurance, cash management, commercial lending and electronic banking, as well as the related banking systems
• Strong attentiveness to detail, with ability to work independently and under pressure
• Strong project management skill and stakeholder management skill
• Capacity to work with and present to a variety of levels
• Good written and verbal communication skills
• Good knowledge of application software
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

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Expected salary:

Location: Central, Hong Kong

Job date: Mon, 03 Mar 2025 23:59:05 GMT

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