Job title: Business Change Management Lead
Company: Alter Domus
Job description: ABOUT USWe are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.Find out more about life at Alter Domus at careers.alterdomus.comJOB DESCRIPTION:The business change management leader plays a key role on the global Business Process Transformation (BPT) team within the alterDomus’ COO organization. This is an exciting opportunity for an individual to join in a dynamic and fast-growing area of AlterDomus, looking to implement new and innovative solutions to serve our client needs. The business change management leader is responsible for internal and external client training and adoption of business process and technical solutions created to achieve business and client objectives.Preferred background:
- Has a background in alternative investment fund administration either working for an investment manager or an administrator in an operations capacity or working for a consulting firm focused on the alternative investment segment.
- Deep experience working on business process transformation projects leading change management activities that drive adoption and usage within internal and external business teams with a strong understanding and practical experience of project management and change management methodologies.
- Self-starter with previous experience of working within a large program with multiple stakeholders representing various parts of the organizations, (external clients, operations groups, technology teams, etc.), in a hybrid manner (in-person, virtual)
- Possess excellent interpersonal, presentation and communication skills with experience engaging with large and small audiences at all levels, from junior to executive profiles, on both business and technical topics.
- Established track record of developing a training curriculum including creation and maintenance of materials, delivery of end-user training and hosting sessions collaboratively to gather end-user feedback.
- Experience leading and engaging in multiple intricate projects at the same time.
- Consistently performs with a positive and proactive demeanor and work collaboratively to implement new business processes that will achieve business and client objectives.
Job Responsibilities:
- Act as the primary leader of change driving transformation across with our clients and across multiple operational groups within AlterDomus.
- Responsible for creation and maintenance of business transformation roll-out strategy, including execution of plan and all preparation and sequencing of steps required for activation including training, communication and support.
- Create and maintain training curriculum for business transformation initiatives, including the creation of presentations, user guides, and facilitation of lunch & learn workshops.
- Build and maintain effective working relationships with internal and external stakeholders.
- Own the regional rollout strategy for all regional business transformation projects.
- Work collaboratively with other members of the global BPT team to ensure standardization in adoption and usage
- Advocate for internal and external clients in detailing and supporting prioritization of change requests and new features.
- Create, maintain, and report upon adoption and usage metrics for all regional business transformation initiatives. Ensure that those metrics are aligned with global and program level goals.
- Contribute to the global business product roadmap development and deliver to achieve strategic business objectives.
- Coordinate with technology and operations stakeholders to iterate on business process and technical development, testing and readiness.
- Support business process and technical implementations to ensure solutions meet business needs.
- Proactively challenge newly defined processes or technical development to identify and resolve potential issues.
- Additional responsibilities related to the role as required.
Required Qualification, Capabilities and skillsets:
- Experience of 3 – 10 years or more, with a deep background in financial services either working for an alternative investment manager, fund administrator or consultant. Strong experience within alternative investment segments of private equity, private debt/credit and real estate.
- Proven capabilities and experience with business process transformation initiatives; experience with Pega, or similar business process management tool a plus.
- Experience with Agile software development, traditional project management and Six Sigma methodologies and techniques.
- Successful results leading large or sophisticated business and process transformation projects from initiation through implementation.
- Effective interpersonal and communication skills, both written and verbal, including experience translating business and technical concepts decision with diverse audiences.
- Strength with analytical, data, problem solving and collaboration skills.
- Attention to detail and quality to fulfill responsibilities.
- Proficient with Microsoft, process/workflow, and collaboration tools.
- Understanding of Business/Organizational Change Management strategies for business transformation.
Preferred education:
- Bachelor of Arts (B.A.) or Science (B.S.), or equivalent experience.
WHAT WE OFFER:We are committed to supporting your development, advancing your career, and providing benefits that matter to you.Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.Our global benefits also include:
- Support for professional accreditations such as ACCA and study leave
- Flexible arrangements, generous holidays, birthday leave
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location
Equity in every sense of the wordWe are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )#LI-HYBRID #LI-DH1
Expected salary:
Location: Dublin – Cork
Job date: Sun, 16 Feb 2025 06:14:28 GMT
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